Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Clark

Fayetteville

Summary

Dedicated and dependable professional with hands on experience in healthcare, safety, and public

service. Committed to maintaining safety, order, and professionalism in all settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomy Technician

Biolife Plasma Services
07.2024 - 10.2024

Developed communication skills by interacting with diverse patient populations effectively.

  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Maintained cleanliness and organization of workstations to adhere to health standards.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.

Customer Service Associate

Walmart
08.2021 - 02.2022
  • Resolved customer complaints through active listening and problem-solving techniques.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Education

No Degree - B.L.S

Tidewater Medical Training
Hampton

GED -

North Florida Technical College
Starke, FL

No Degree - Phlebotomy

Tidewater Medical Training
Hampton, VA

Skills

    Conflict resolution and de-escalation

    Emergency response and BLS

    Communication and teamwork

    Reliability and adaptability

Certification

Certified Phlebotomy Technician- NHA, 2024

BLS- American Red Cross, 2023

Timeline

Phlebotomy Technician

Biolife Plasma Services
07.2024 - 10.2024

Customer Service Associate

Walmart
08.2021 - 02.2022

No Degree - B.L.S

Tidewater Medical Training

GED -

North Florida Technical College

No Degree - Phlebotomy

Tidewater Medical Training
Alyssa Clark