Alysia Cunningham
Reidsville
Summary
Experienced with building supportive and trusting relationships with families. Utilizes effective communication and counseling techniques to address family dynamics. Knowledge of crisis management and resource allocation to ensure family well-being.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Engagement Family Representative
Partners Health Management
06.2024 - Current
- Works directly and supports families in comprehensive planning, implementation, coordination, and training related to the BH/IDD tailored plan's core system of care functions.
- Serves as a dual role: I bring both my personal and lived experienced as a caregiver and my professional perspective from my agency for all fifteen community collaboratives that Partners Behavioral Health serves.
- Facilitated workshops and training sessions for families to strengthen coping skills.
- Conducted assessments to identify risk factors and implement appropriate interventions.
- Collaborated with community organizations to align services and improve Family and youth outcomes.
- Advocated for policy improvements that enhanced family welfare within the community.
- Promoted child well-being by connecting families to essential community resources and support services.
Child Support Agent
Forsyth County Social Services
11.2022 - 05.2023
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
- Provided genetic testing to determine paternity needs.
- Processed legal documents such as civil summons and complaints.
- Interview involved parties to confirm facts, verify data and locate persons and financial assets.
- Evaluated income and expense data of non-custodial parents to determine support capability.
- Attends court and monitors court orders;
- Monitored ongoing cases for changes in circumstances that may require modifications or adjustments to existing support orders.
Eligibility Specialist II
Mecklenburg County
02.2022 - 11.2022
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Communicated with people from various cultures and backgrounds on application process.
- Assisted clients with accurate eligibility form, application and document completion.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Resolved discrepancies with client applications to verify eligibility.
- Facilitated information and resource exchanges with external agencies to progress client applications.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
Eligibility Specialist
Pittsylvania County Social Services
07.2020 - 06.2021
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Interviewed applicants and explained scope of different available benefits.
- Communicated with people from various cultures and backgrounds on application process.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Established databases to track, analyze and automate eligibility application processes.
- Assisted clients with completion of applications and paperwork.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Special Education Job Coach
Guildford County Schools
01.2008 - 02.2018
- Trains, monitors and job coaches students in both school-based and community based training.
- Demonstrates responsible work behaviors such as punctuality, courtesy, and safety.
- Assists in analyzing and assessing training and development needs for Occupational Preparation Assistants.
- Kept detailed records of individual histories, scores, and documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained relationships with community resources to support job coaching.
Education
Bachelor of Arts - Bachelor of Arts in Leadership & Religion
Carolina College of Biblical Studies
Fayetteville, NC05.2018
Associate of Arts - General Studies
Alamance Community College
Graham, NC05.2010
Skills
- Detailed case documentation
- Judicial process involvement
- Analytical investigation techniques
- Effective reading comprehension
- Project coordination
- Case management and follow-up
- Effective relationship management
- Resource coordination in community settings
- Collaborative team development
- Strong verbal communication
- Interview facilitation
- Case documentation preparation
- Personal wellness techniques
- Family support advocacy
- Domestic violence advocacy
- Substance abuse awareness
- Comprehensive support solutions
- Family engagement training
- Support for behavioral development
- Family engagement skills
- Mental health awareness
Certification
Grief and Trauma
August 23, 2024 – Understanding Grief
January 26, 2025 – Trauma-Informed Care
March 21, 2025 – Trauma and Resilience, Part One
Domestic Violence
October 18, 2024 – Domestic Violence
Mental Health
September 19,2024 - Mental Health First Aid
February 2, 2025 – Mental Health 101
Family Support and Advocacy
February 4, 2025 – Family Partner 101
July 9–10, 2025 – Child and Family Teams: Trained the Trainer
November 13, 2025 – Family Leadership and Advocacy
November 20, 2025 – Navigating Rights and Resources: A Roadmap to Understanding BIPOC Families and IDEA Training
March 6, 2026 - Family Peer 101
May 27–28, 2025 - North Carolina High Fidelity Training Program Annual Conference
Timeline
Community Engagement Family Representative
Partners Health Management
06.2024 - Current
Child Support Agent
Forsyth County Social Services
11.2022 - 05.2023
Eligibility Specialist II
Mecklenburg County
02.2022 - 11.2022
Eligibility Specialist
Pittsylvania County Social Services
07.2020 - 06.2021
Special Education Job Coach
Guildford County Schools
01.2008 - 02.2018
Associate of Arts - General Studies
Alamance Community College
Bachelor of Arts - Bachelor of Arts in Leadership & Religion
Carolina College of Biblical Studies