Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alysa Krebbs

Leland

Summary

Dynamic retail professional with proven expertise in customer service and team leadership at Family Dollar. Successfully enhanced store operations and merchandising strategies, driving increased sales and customer satisfaction. Skilled in staff training and development, with a strong focus on problem-solving and effective decision-making to optimize team performance and store efficiency.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

Which Wich Superior Sandwiches

Prepared sandwiches efficiently. Helped customers take to gos prep food

Store Manager

Family Dollar
08.2022 - 09.2025
  • Supported team in maintaining high standards of customer service and product presentation.
  • Learned inventory management practices to assist with stock replenishment and organization.
  • Adapted quickly to new systems for processing transactions and managing customer inquiries.
  • Collaborated with staff to enhance store merchandising and promotional displays.
  • Engaged with customers to gather feedback, improving overall shopping experience.
  • Contributed to team meetings by sharing observations on workflow efficiencies and improvements.
  • Participated in training sessions on safety protocols and operational procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assisted in daily store operations, ensuring compliance with policies and procedures.

Assistant Manager

Family Dollar
08.2022 - 11.2024
  • Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
  • Developed staff schedules to optimize coverage during peak hours, enhancing team efficiency.
  • Trained new employees on company policies and procedures, fostering a cohesive work environment.
  • Analyzed sales data to identify trends, informing merchandising decisions for enhanced profitability.
  • Collaborated with senior management to develop promotional strategies, driving increased foot traffic and sales growth.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

GED -

Pitt Community College
Winterville, NC
01.2016

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Task delegation
  • Staff supervision
  • Goal setting
  • Staff management
  • Retail operations

Timeline

Store Manager

Family Dollar
08.2022 - 09.2025

Assistant Manager

Family Dollar
08.2022 - 11.2024

Assistant Manager

Which Wich Superior Sandwiches

GED -

Pitt Community College
Alysa Krebbs