A'Lyric Neal
Cherryville
Summary
Reliable and detail-oriented healthcare and customer service professional with experience providing remote-style documentation, client communication, and confidential information handling. Strong time management, multitasking, and communication skills, with the ability to work independently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Personal Care Assistant
Shelby Manor Senior Living
Shelby
11.2020 - Current
- Followed HIPAA guidelines to protect patient information.
- Maintained detailed care records and daily reports.
- Built strong relationships with clients and family members.
- Assisted with personal care, monitoring, and emotional support.
Caregiver
Always Caring Home Care
Gastonia
01.2023 - 05.2024
- Administered medications, and provided direct patient care.
- Documented care activities were conducted accurately and confidentially.
- Assisted with daily living tasks while maintaining patient comfort.
- Communicated effectively with families and healthcare teams.
Cashier/Customer Service Associate Team Leader
KFC Taco Bell
Cherryville
08.2019 - 11.2021
- Delivered high-quality customer service in a fast-paced environment.
- Handled POS systems and cash transactions accurately.
- Communicated clearly with team members and management.
Education
Associate of Applied Science -
Cleveland Community College
Shelby, NC05-2027
High School Diploma -
Cherryville High School
Cherryville, NC06-2020
Skills
- HIPAA compliance, patient confidentiality
- Healthcare documentation and data entry
- Multitasking, attention to detail
- patient communication/support
- time management
Timeline
Caregiver
Always Caring Home Care
01.2023 - 05.2024
Personal Care Assistant
Shelby Manor Senior Living
11.2020 - Current
Cashier/Customer Service Associate Team Leader
KFC Taco Bell
08.2019 - 11.2021
Associate of Applied Science -
Cleveland Community College
High School Diploma -
Cherryville High School