Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alyona Van Winkle

Franklinton

Summary

Dynamic and results-driven professional with extensive experience as a Police Officer at Wake Forest Police Department. Expert in emergency response and conflict resolution, successfully building community relations and enhancing public trust. Proven ability to de-escalate crises and provide exceptional customer service, ensuring safety and satisfaction in high-pressure situations.

Overview

10
10
years of professional experience

Work History

Police Officer

Wake Forest Police Department
Wake Forest
02.2020 - Current
  • Maintained a positive working relationship with local businesses by providing security advice or investigating suspicious activities.
  • Responded to emergency situations involving civil disputes or criminal activity.
  • Interacted with members of the public during routine patrol duties in order to build trust between citizens and police officers.
  • Assisted in resolving neighborhood complaints related to noise, traffic violations, drug activity.
  • Conducted interviews with victims, witnesses and suspects in order to obtain information regarding criminal activity.
  • Assisted in the preparation of court documents, such as subpoenas and search warrants.
  • Performed building searches for illegal contraband or weapons when necessary.
  • Provided educational presentations at schools and local events on topics such as gang violence prevention, bullying awareness, drug abuse prevention.
  • Attended community meetings to provide crime prevention tips and build relationships with citizens.
  • Participated in training sessions designed to improve skills related to community policing techniques.
  • Provided assistance to other law enforcement agencies as needed.
  • Enforced laws and regulations, issued warnings and citations for violations.
  • Investigated suspicious persons or activities and prepared detailed reports on incidents.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.

Public Speaker

Operation Christmas Child
Boone
06.2018 - Current
  • Facilitated workshops to enhance community awareness of charitable missions.
  • Delivered speeches to groups, explaining company mission, position and services.
  • Created customized presentations tailored to specific audiences and events.
  • Traveled extensively throughout the country giving keynote addresses at conferences.

Packaging Technician

Improved Nature
Garner
03.2018 - 06.2019
  • Collaborated with team members to optimize workflow efficiency.
  • Maintained a clean and organized work area to promote safety compliance.
  • Assisted with loading trucks for delivery runs using pallet jacks and forklifts as needed.
  • Collaborated with team members to ensure efficient operation of the packaging department.
  • Participated in regular meetings with colleagues to discuss ideas for streamlining production processes.

Lead Sales Associate

Leslie's Pool Supplies
Cary
05.2015 - 07.2017
  • Assisted customers in product selection and provided expert advice on pool maintenance.
  • Trained new associates on sales techniques and customer service best practices.
  • Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
  • Provided customer service to ensure satisfaction.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Processed payments and returned receipts, cash, coin and cards to customers.

Education

Bachelor of Arts - Criminal Justice

Campbell University
Buies Creek, NC
05-2018

Skills

  • Emergency response
  • Conflict resolution
  • Public relations
  • Team collaboration
  • Communication skills
  • Problem solving
  • Active listening
  • Time management
  • Adaptability in crises
  • Conflict de-escalation
  • Community relations
  • Emergency vehicle operation
  • Crisis intervention and deescalation
  • De-escalation techniques
  • Customer service

Languages

English
Full Professional
Russian
Professional
Ukrainian
Professional

References

References available upon request.

Timeline

Police Officer

Wake Forest Police Department
02.2020 - Current

Public Speaker

Operation Christmas Child
06.2018 - Current

Packaging Technician

Improved Nature
03.2018 - 06.2019

Lead Sales Associate

Leslie's Pool Supplies
05.2015 - 07.2017

Bachelor of Arts - Criminal Justice

Campbell University

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Alyona Van Winkle