Alvina Richardson-Mazzell
Louisburg
Summary
Results-driven Quality Control Supervisor with extensive experience at The Best Dressed Chicken. Expert in quality management systems and team collaboration, successfully implemented corrective actions that improved product consistency. Proven ability to train and mentor staff, enhancing operational effectiveness while maintaining a strong focus on safety and compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Control Supervisor
The Best Dressed Chicken.
08.2021 - 11.2025
- Supervised daily quality assurance processes to ensure compliance with safety and regulatory standards.
- Conducted routine inspections of production lines, identifying and resolving quality issues efficiently.
- Trained team members on quality control procedures and best practices to enhance operational effectiveness.
- Implemented corrective actions based on inspection findings, improving product consistency and reliability.
Production Supervisor
The Best Dressed Chicken
08.2021 - 11.2025
- Supervised daily production operations, ensuring adherence to quality standards and safety protocols.
- Coordinated workflows among team members to optimize efficiency and reduce downtime.
- Trained new employees on equipment operation and safety procedures, fostering a safe work environment.
- Implemented process improvements that enhanced production output while minimizing waste.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
- Led troubleshooting efforts for equipment malfunctions, reducing operational interruptions significantly.
- Developed training materials to streamline onboarding processes for new staff members.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Evaluated existing production processes and identified areas for improvement.
- Coordinated with other departments to maintain smooth and efficient product flow.
Pallet Jack Operator
Amick Farms
05.2019 - 08.2021
- Operated pallet jack to efficiently transport materials within production area.
- Maintained compliance with safety protocols during material handling processes.
- Assisted in inventory management by accurately locating and organizing products.
- Collaborated with team members to streamline workflow and increase efficiency.
Quality Control Inspector
Amick Farms
05.2019 - 08.2021
- Conducted inspections of raw materials and finished products to ensure compliance with quality standards.
- Utilized inspection tools and equipment to perform quality assessments on production lines.
- Documented inspection findings and communicated results to production teams for immediate improvements.
- Assisted in developing and implementing quality control procedures to enhance product safety.
Nursing Associate
Amick Farms
05.2019 - 08.2021
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient information accurately in electronic health records, ensuring data integrity and compliance.
- Administered medications accurately and safely, following strict protocols to prevent medication errors.
- Demonstrated strong critical thinking skills when analyzing clinical situations quickly and making informed decisions regarding necessary actions.
- Maintained detailed, accurate documentation of all nursing interventions, assessments, communications with other team members, and patient responses to treatments.
Subway General Manager
SUBWAY®Restaurants
04.2018 - 05.2019
- Directed daily operations to ensure efficient service and compliance with health standards.
- Implemented training programs for staff, enhancing team performance and customer satisfaction.
- Analyzed sales reports to identify trends and adjust inventory levels accordingly.
- Developed marketing strategies to increase local brand awareness and drive foot traffic.
Subway Associate
SUBWAY®Restaurants
03.2017 - 04.2018
- Prepared and assembled food items according to company standards and customer specifications.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations.
- Provided excellent customer service by taking orders, answering questions, and resolving issues efficiently.
- Operated point-of-sale systems accurately, processing transactions and managing cash flow effectively.
Sergeant
Army Reserve
06.2010 - 03.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Nursing
Kaplan University
Davenport, IAHigh School Diploma - ROTC
Hephzibah High School
Hephzibah, GA06.2010
Skills
- Quality training
- Quality tools
- Standard operating procedures
- Microsoft office
- Quality metrics
- Visual inspection
- Documentation control
- Measurement techniques
- Quality management systems
- Product inspection
- Preventive actions
- Corrective actions
- Project management
- Quality control planning
- Data interpretation
- Maintenance team collaboration
- QC inspections
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Machine operation
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Team collaboration and leadership
- Safety procedures
- Training and mentoring
- Delegation skills
- Forklift operation
- Safety management
- Self motivation
- Assigning work
- Coaching and mentoring
- Conflict resolution
- Hiring and training
- Risk assessment
- Professionalism
Certification
HACCP , First Aid, CPR, pallet jack, fork lift and many more.
Timeline
Quality Control Supervisor
The Best Dressed Chicken.
08.2021 - 11.2025
Production Supervisor
The Best Dressed Chicken
08.2021 - 11.2025
Pallet Jack Operator
Amick Farms
05.2019 - 08.2021
Quality Control Inspector
Amick Farms
05.2019 - 08.2021
Nursing Associate
Amick Farms
05.2019 - 08.2021
Subway General Manager
SUBWAY®Restaurants
04.2018 - 05.2019
Subway Associate
SUBWAY®Restaurants
03.2017 - 04.2018
Sergeant
Army Reserve
06.2010 - 03.2017
No Degree - Nursing
Kaplan University
High School Diploma - ROTC
Hephzibah High School