Customer-oriented Retail Associate with experience in delivering outstanding service and enhancing customer satisfaction. Expertise in sales, loyalty program promotion, merchandising, and problem-solving. Focused on fostering positive shopping experiences and driving operational success.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Army & Air Force Exchange Services, AAFES
Fort Bragg
03.2025 - Current
Deliver exceptional customer experiences by identifying customer needs and recommending products tailored to their preferences.
Process customer purchases accurately and efficiently supporting store operations during high-volume periods, including evenings, weekends, and holidays.
Assist with inventory replenishment, merchandising, visual displays, and marketing placement to maintain brand standards.
Promote and support customer enrollment in rewards and loyalty programs. While helping to maintain a safe, clean, and welcoming store environment.
Customer Experience Associate
Army & Air Force Exchange Services, AAFES
Schofield Barracks
01.2024 - 12.2024
Created positive shopping experiences that built customer loyalty and enhanced brand representation.
Provided actionable feedback to management on customer needs and preferences, influencing service improvements.
Maintained knowledge of store products, services, and promotions to support customer needs.
Demonstrated reliability and attention to detail in daily store operations, ensuring smooth workflow.