Alphonso Russ
Raleigh,Raleigh
Summary
Resourceful Technician with 10 years of experience skilled in plumbing, electrical and HVAC repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mobile Building Engineer
Adler Real Estate
03.2023 - Current
- Maintain and support over 600,000 sq ft. (14 Properties)
- Analyze mechanical, plumbing and construction schematics to stay up on ongoing projects
- Purchase supplies and materials needed with company card staying within budget
- Locate, input, and inspect all VAV design for BAS systems of each building.
- Operate BAS system on a daily basis to ensure proper cooling and heating.
- Maintain and upkeep of company vehicle
- Perform invoice and budgeting closeouts of ending month.
- Conveyed thoughts and recommendations to supervisors, contractors and other stakeholders to resolve building-related problems.
- Surveyed and tracked mechanical, plumbing and electrical equipment to enhance service quality and comply with preventive maintenance plans.
- Maintained computerized or manual equipment logs to detail preventive work.
- Liaised with vendor to coordinate quarterly fire alarm testing and maintenance.
- Interpreted mechanical, electrical blueprints and schematics to perform installations or repairs.
- Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
- Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
- Organized and prioritized competing priorities to maximize personal and team productivity.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Executed tasks within time and budget constraints.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Replaced worn or broken parts on machines and equipment.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Rewired and replaced faulty electrical components in equipment.
- Installed and maintained plumbing and HVAC systems.
PT Residential Maintenance Technician
Maintenance Busters
07.2022 - Current
- Estimate time and extent of repairs.
- Perform routine preventive maintenance
- Maintain material and supply inventory
- Plumbing - sink/shower/toilet repair, replacing fixtures, and unclogging
- Electrical - replacing fixtures and switches, knowledge or proper safety protocol, rewiring when applicable
- Carpentry - patching holes, replacing doors/locks, hanging cabinetry, light touch-up painting.
- Appliances - help with installation of W&D, stoves (when applicable), installing garbage disposals, small repairs
- Performing rental turns, painting, pergola repair, screened in porches, and etc
- Managed team of techs on larger projects to ensure task is complete in timely manner.
- Worked with diverse types of weather and ground conditions.
- Completed job reports and logs immediately following service calls
- Maintained quality assurance and customer satisfaction objectives
- Applied critical thinking and research to address complex issues
Traveling Onboarding Maintenance Tech
10 Federal
12.2021 - 07.2022
- Prepare personal travel arrangements to venture new acquired properties
- Perform trash out duties at multiple storage locations
- Installing and planning low voltage cabling methods for camera installs
- Phishing/splicing CAT5 cable
- Onboarding new properties following walkthrough reports ensuring a successful turnover
- Installing kiosk and software management
- Hanging signs to notify customers of new management
- Assisting customers onsite on a need-to-know basis
- Coding my AMEX monthly charges
- Draw out detailed facility mappings to input into storedge data system
- Independently fix minor issues at new properties while corresponding with construction team for further overview.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Apartment Maintenance Technician
Rich Mgmt.
10.2020 - 12.2021
- Inspect buildings, equipment, and systems to identify any issues
- Repair faulty equipment units and damaged structures
- Develop and implement preventative maintenance procedures
- Manage heating and plumbing systems to guarantee functionality
- Plan and schedule repairs
- Conduct periodic quality checks on equipment and systems
- Perform general maintenance tasks including electrical, painting, and carpentry
- Apartment turnover inspection and fixes
- Maintain the inventory records for equipment and supplies
- Obtained EPA Universal Certification.
- Installed new locks, door handles, and door closers.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Installed and maintained plumbing and HVAC systems.
Handyman/Driver
JD Contracting
03.2018 - 10.2020
- Remove trash and debris from assigned locations
- Walk through with customer for initial greeting
- Leading overview of worksite
- Load and haul junk to assigned locations specific to recycle laws
- Assist lead electrician in planning and executing conduit layout
- Bending pipe and stripping wires
- Making pre-fab switches and non-switches for commercial site
- Install lighting, electrical outlets, and circuit breakers
- Thread conduit ends and connect couplings and conduit fittings using wrench
- Use tools such as conduit benders, screwdrivers, pliers, knives, hacksaws, and wire strippers
- Replace faulty circuit breakers, fuses, switches, electrical and electronic components, or wire
- Replace or Repair toilets, garbage disposals, drywall repair, and etc.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Installed and maintained plumbing and HVAC systems.
Property Restoration Technician
Workspace Restoration Services, LLC
09.2012 - 02.2018
- Replaced and installed power switches, fuses, wall sockets, ceiling lights, ceiling fans, etc
- Repaired, replaced, installed faucets, pipes, toilets, garbage disposals, dishwashers, etc
- Repainted and precisely touched-up components and assemblies
- Repaired, replaced and installed of major household appliances
- Planned and paced work efficiently to meet daily, weekly, project and production goals.
- Collected payments and discussed results of work with customers.
- Completed tear-down of existing structures and prepared for new construction.
- Inspected damaged properties and contents to prepare job action plan.
IT Help Desk Technician
Federal Contractor
01.2008 - 08.2012
- Identified and corrected performance issues
- Collected data around every transaction and turned it into tools that helped users
- Verify correct operations and detect errors
- Ensured proper installation of cables, operating systems and software
- Maintained records of daily data communication transactions
- Escalated unresolved issues to appropriate level
- Participated in special projects, external audits, evaluations and process improvements
- Implemented and administered advanced Microsoft technologies.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices, and software to set up work stations for employees.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to clients technical support needs.
- Assisted with updating technical support best practices for use by team.
- Configured hardware and granted system permissions to new employees.
Help Desk Technician / Technical Writer
NOAA
05.2006 - 12.2007
- Assisted in re-imaging corrupted file systems on desktop and laptop
- Maintained and monitored the server room
- Set up staff workstations with PCs, Macs, phones and laptops
- Translated technical specifications into detailed product requirements
- Maintained audiovisual equipment, including overhead projectors
- MAF/TIGER software, various GIS applications, and various spreadsheet applications.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Configured hardware, devices, and software to set up work stations for employees.
- Provided basic end-user troubleshooting and desktop support.
- Walked individuals through basic troubleshooting tasks.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
Electro Mechanic Technician
DC Govt
07.2002 - 05.2006
- Read and interpreted blueprints, technical drawings, and schematics
- Diagnosed faulty equipment operation and resolved issue
- Performed as on-site field tech and recorded technical narratives
- Conducted daily test on gas machines to ensure safety and function
- Worked independently with minimal direction
- Provided technical guidance, peer review and mentored to junior apprentice engineers
- Identified and corrected performance issues
- Oversaw the daily performance of computer systems.
- Performed troubleshooting, diagnosis, and repair of industrial equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Performed emissions tests according to standard procedures.
Education
High School Diploma -
Laurel High School
Laurel, MD05.2000
No Degree - Network Information Systems/Electronic Systems
TESST Technical Institute
Alexandria, VA01.2002
Skills
- Plumbing
- Blueprint
- Carpentry
- Construction
- Team management
- OSHA Guidelines
- Preventive Maintenance
- Site Inspections
- Building Maintenance
- Mechanical Repair
- Willing to Learn
- HVAC Systems
- Communication skills
Certification
- EPA Universal Certification
- EPA Refrigeration Certification
- Driver's License
- CompTIA A+
- OSHA 10
- Forklift Certification
- EPA Type I
- Non-CDL Class C
- CompTIA Network+
Timeline
Mobile Building Engineer
Adler Real Estate
03.2023 - Current
PT Residential Maintenance Technician
Maintenance Busters
07.2022 - Current
Traveling Onboarding Maintenance Tech
10 Federal
12.2021 - 07.2022
Apartment Maintenance Technician
Rich Mgmt.
10.2020 - 12.2021
Handyman/Driver
JD Contracting
03.2018 - 10.2020
Property Restoration Technician
Workspace Restoration Services, LLC
09.2012 - 02.2018
IT Help Desk Technician
Federal Contractor
01.2008 - 08.2012
Help Desk Technician / Technical Writer
NOAA
05.2006 - 12.2007
Electro Mechanic Technician
DC Govt
07.2002 - 05.2006
High School Diploma -
Laurel High School
No Degree - Network Information Systems/Electronic Systems
TESST Technical Institute
- EPA Universal Certification
- EPA Refrigeration Certification
- Driver's License
- CompTIA A+
- OSHA 10
- Forklift Certification
- EPA Type I
- Non-CDL Class C
- CompTIA Network+
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