Alonyia Parrott
Durham
Summary
I believe service is one of the greatest ways to impact the world. Whether serving my country in the U.S. Navy or caring for guests in hospitality, I’ve learned that kindness, professionalism, and attention to detail can transform someone’s day. I am eager to bring that same passion to the airline industry, creating exceptional travel experiences while representing a company built on safety, service, and human connection.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Server
Dizzy Crab
Florence
08.2024 - 10.2026
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experiences.
- Ensured customer satisfaction through excellent service and prompt attention to needs.
- Took and processed food and beverage orders accurately and efficiently.
- Maintained cleanliness of dining area, including tables and utensils.
- Conducted training sessions for new servers, improving service quality and team skills.
Petty Officer Third Class Engineman
US Navy
Washington
09.2018 - 01.2023
- Maintained and repaired critical equipment to ensure operational readiness.
- Operated navigation systems for efficient mission execution and safety compliance.
- Monitored communication systems to ensure effective information flow during missions.
- Supervised junior personnel in daily operations and task completion.
- Coordinated logistics for supplies and equipment during training exercises.
- Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
- Maintained records on shipboard operations, maintenance logs, and other related documents.
- Prepared reports regarding daily activities in the engine room.
Sales Associate
Journeys Shoes
Florence
02.2017 - 01.2018
- Assisted customers with product selection and provided exceptional service.
- Processed transactions accurately using point-of-sale systems.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained store displays to enhance visual merchandising and appeal.
- Stocked merchandise and organized inventory for efficient access.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Sales Associate
Claires Stores Inc
Florence
08.2016 - 02.2017
- Educated customers on product features, benefits, and care instructions.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Bachelor of Arts - Digital Marketing
North Carolina Central University
Durham, NC 08.2025 - 07.2026
South Florence High School
Florence, SCSkills
- Customer service
- Order accuracy
- Food presentation
- Order processing
- Cash handling
- Attention to detail
- Time management
- Problem-solving abilities
- Problem solving
- Team leadership
- Team supervision
- Training coordination
- Emergency response
- Relationship building
- Public speaking
- Equipment maintenance
Intentions
- Service isn’t just what I do—it’s part of who I am. From serving my country in the U.S. Navy to serving guests with a smile, I’ve learned that the smallest acts of kindness can leave the greatest impact. I believe exceptional service is one of the purest ways to care for others and make the world a little brighter. It would be an honor to bring that same dedication, energy, and heart to your team while creating memorable experiences for every guest.
References
References available upon request.
Timeline
Bachelor of Arts - Digital Marketing
North Carolina Central University
08.2025 - 07.2026
Server
Dizzy Crab
08.2024 - 10.2026
Petty Officer Third Class Engineman
US Navy
09.2018 - 01.2023
Sales Associate
Journeys Shoes
02.2017 - 01.2018
Sales Associate
Claires Stores Inc
08.2016 - 02.2017
South Florence High School