Alma Guevara
Statesville
Summary
Professional worker with experience in labor support roles and food delivery service. Known for teamwork, adaptability, ensuring customer service satisfaction and achieving results in dynamic fast paced environments. Knowledgeable in equipment handling, safety compliance, and stock management. Adept in deescalating conflicts and using problem solving skills in high tense situations.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Food Delivery Driver
Uber Eats
11.2023 - 06.2025
- Delivered food orders promptly and efficiently, ensuring customer satisfaction and maintaining high service standards.
- Navigated city routes effectively, optimizing delivery times and minimizing fuel costs through strategic planning.
- Communicated proactively with customers regarding delivery status, enhancing customer engagement and reducing inquiries.
- Managed multiple deliveries simultaneously, prioritizing tasks to meet tight deadlines and improve overall efficiency.
- Utilized mobile applications for order tracking and route management, ensuring accuracy and timely deliveries.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Verified orders prior to completing deliveries to avoid customer complaints.
Laborer Helper
Turner Industries
07.2017 - 06.2022
- Maintained cleanliness and organization of work areas, contributing to a safer and more efficient workspace.
- Followed instructions for equipment setup and operation, reducing safety incidents and improving workflow.
- Supported skilled laborers with tasks, enhancing team productivity and fostering a collaborative work environment.
- Loaded and unloaded materials for projects, ensuring timely availability and minimizing delays in production.
- Distributing materials and safely gear to employees to ensure compliance guidelines
- Participated in safety training sessions, contributing to a culture of safety awareness and compliance among peers.
- Ensured timely delivery of materials and equipment, streamlining workflow and minimizing downtime.
- Facilitated smooth operations on-site by performing routine maintenance on tools and equipment ensuring their optimal functionality.
Education
High School Diploma -
L.W. Higgins
Marrero, LASkills
Customer communication
Task prioritization
Time management
Process optimization
Inventory oversight
Timeline
Food Delivery Driver
Uber Eats
11.2023 - 06.2025
Laborer Helper
Turner Industries
07.2017 - 06.2022
High School Diploma -
L.W. Higgins