Allison Suttles
Canton
Summary
Motivated and positive individual with a strong background in customer service. Excels in working with the general public getting joy and fulfillment from a position that allows me to help others. Enjoys problem solving. Meets deadlines and expectations well.
Overview
17
17
years of professional experience
Work History
Teller
United Community Bank
Waynesville, NC
04.2025 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
General Manager
Urban Athletic Training Center
Canton, NC
03.2023 - Current
- Succeeded in implementing the technology to move the facility forward as a 24 hour gym.
- Managed employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Crooked Hammock Brewery
Myrtle Beach, SC
03.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Manager
Sweet Onion Restaurant
Waynesville, NC
07.2008 - 03.2021
- Worked my up the ladder from dish washer at 16 to front of house manager. Spent the most time as a server.
- Strived to give every guest a positive experience at every level of employment during my time at the Sweet Onion.
- Communicated efficiently with all team members to ensure a smooth shift.
Administrative Assistant
Sheppard Insurance Group
Clyde, NC
06.2018 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Associate of Arts - AA Transfer Degree
Haywood Early College
Clyde, NC05.2010
Skills
- Customer Service
- Problem Solving
- Multi-tasking
- Positive attitude
Timeline
Teller
United Community Bank
04.2025 - Current
General Manager
Urban Athletic Training Center
03.2023 - Current
Server
Crooked Hammock Brewery
03.2021 - 10.2021
Administrative Assistant
Sheppard Insurance Group
06.2018 - 04.2019
Server Manager
Sweet Onion Restaurant
07.2008 - 03.2021
Associate of Arts - AA Transfer Degree
Haywood Early College