Allison Hathaway-Rohrer
KNOTTS ISLAND
Summary
Dynamic Mortgage Loan Officer with a proven track record at Navy Federal Credit Union, excelling in relationship selling and financial analysis. Recognized for enhancing client retention through exceptional service and expertise in loan origination. Adept at navigating residential mortgage lending regulations and driving successful loan approvals.
Knowledgeable [Desired Position] with solid background in mortgage loan origination and client consultation. Expertise in guiding clients through mortgage process, ensuring compliance with lending regulations, and closing loans efficiently. Demonstrated proficiency in financial analysis and customer relationship management.
Experienced with mortgage loan origination, financial analysis, and client advisement. Utilizes deep knowledge of lending guidelines and compliance to ensure smooth loan processing. Strong understanding of customer relationship management and market trends, driving successful loan closures.
Overview
7
7
years of professional experience
Work History
MORTGAGE LOAN OFFICER
Navy Federal Credit Union
08.2018 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Participated in industry events and conferences to build relationships and gain market intelligence.
Education
Bachelor of Science - MARKERTING
American Public University
WEST VIRGINIA05-2025
Skills
- Goal oriented
- Relationship selling
- Loan origination
- Residential mortgage lending regulations
- Financial analysis
- Document review
- Regulatory compliance
- Sales development
- Negotiation tactics
Timeline
MORTGAGE LOAN OFFICER
Navy Federal Credit Union
08.2018 - Current
Bachelor of Science - MARKERTING
American Public University