Summary
Overview
Work History
Education
Skills
Research Publications
Activities
References
Timeline
Generic

Allison G. Van ormer

Greensboro

Summary

Dynamic Sales Operations Team Leader at Garfield Refining with expertise in data analysis and strategic planning. Skilled in employee training and project management, driving team success and customer satisfaction through effective communication and leadership. Committed to achieving organizational growth and excellence. Eager to leverage my background in environmental sciences and sales experience to make a meaningful impact in sustainability and climate-related fields.

Overview

12
12
years of professional experience

Work History

Sales Operations Team Leader

Garfield Refining
Greensboro
10.2023 - Current
  • Manage and lead a team of sales representatives, ensuring consistent performance and motivation.
  • Oversee client accounts, providing personalized support and guidance to sales reps.
  • Conduct training programs to develop and enhance sales skills across the team.
  • Lead recruitment and hiring processes to onboard new sales representatives.
  • Participate in quality control by monitoring sales interactions and assessing rep performance.
  • Created reports to track and analyze sales performance data.
  • Coordinated cross-functional teams across multiple departments during special projects or initiatives.
  • Worked closely with upper management to develop long-term plans for growth within the organization.
  • Conducted periodic reviews of existing processes to identify areas for improvement or optimization.

Graduate Teacher Assistant

The University of North Carolina at charlotte
08.2021 - 05.2023

Led weekly lab sessions for Meteorology and Environmental Science students, where I:

  • Incorporated differentiated instruction into daily lessons based on individual student needs.
  • Served as an advocate for all students by promoting equity within the classroom setting.
  • Implemented strategies to promote a positive learning environment that is conducive to student success.
  • Maintained accurate records of student performance including grades and attendance.
  • Encouraged students' critical thinking skills by providing hands-on activities and projects.
  • Facilitated small group sessions with struggling learners to provide additional support.
  • Collaborated with other teachers, administrators, parents, and support staff to ensure appropriate instructional content was delivered.
  • Created engaging presentations using PowerPoint software for use in lectures or class discussions.
  • Attended professional development workshops related to teaching methods or best practices.

Graduate Research Intern

National Oceanic and Atmospheric Assocation/CIRES
05.2022 - 12.2022
  • Collaborated with NOAA research partners on active projects, such as evaluating hub-height offshore wind energy using the Global Forecasting System
  • Data collection and data entry
  • Collected, coded, and entered data from various weather prediction models, such as the HRRR and GFS
  • Attended departmental research meetings for the ASRE team (atmospheric science of renewable energy)
  • Created data analysis plans, summarizing methods of analyses, data sources, and assumptions.
  • Conducted literature searches and reviews to identify relevant research studies for project.
  • Collaborated with external partners including universities, government agencies and pharmaceutical companies on various aspects of research initiatives.
  • Assisted in preparing manuscripts for publication in peer-reviewed journals by formatting tables and figures according to journal guidelines.
  • Drafted reports with graphical presentations of findings based on collected data.

Store Manager

ColdStone Creamery
03.2021 - 05.2022
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Resolved customer complaints in a timely manner.
  • Managed daily banking activities such as deposits and withdrawals.
  • Ensured compliance with safety regulations and company policies.

Sales Associate

Urban Outfitters
01.2019 - 01.2021
  • Processed transactions using a point-of-sale system.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
  • Assisted customers with finding the right product for their needs.
  • Assisted in training new employees on proper use of equipment and safety protocols.

Development Volunteer

The Maandalizi Mission
03.2013 - 07.2017
  • Served as communications liaison for domestic sponsors
  • Organized fundraising events and campaigns.
  • Participated in community outreach activities aimed at raising funds or creating awareness about development projects.

Education

Master of Science - Geological and Earth Sciences

The University of North Carolina At Charlotte
Charlotte, NC
05.2023

Bachelor of Science - Atmospheric Sciences and Meteorology

The University of North Carolina At Charlotte
Charlotte, NC
01.2021

Bachelor of Arts - Environmental Studies

The University of North Carolina At Charlotte
Charlotte, NC
01.2021

Skills

  • Proficient in Word and Excel
  • Data analysis and interpretation
  • Report preparation
  • Statistical methods
  • Presentation skills
  • Experience with Matlab and Python
  • Motivational ability
  • Sales performance analysis
  • Customer relationship management
  • Project management
  • Employee training
  • Team leadership
  • Effective communication
  • Strategic planning
  • Sales reporting
  • Weather forecasting
  • Knowledgeable in Meteorology and Environmental Science

Research Publications

  • Van Ormer, Allison and Magi, Brian (2023). Long-Term Changes in Seasonal Temperature Extremes Worldwide, University of North Carolina at Charlotte, ninercommons.charlotte.edu/record/2483?v=pdf.
  • Myers et al. (2024). Evaluation of hub‐height wind forecasts over the new york bight, Wind Energy, vol. 27, no. 10, 29 July 2024, pp. 1063–1073, https://doi.org/10.1002/we.2936.

Activities

  • The Student Organization of Meteorology (STORM), The University of North Carolina at Charlotte
  • National Meteorology Honor Society, The University of North Carolina at Charlotte

References

References available upon request.

Timeline

Sales Operations Team Leader

Garfield Refining
10.2023 - Current

Graduate Research Intern

National Oceanic and Atmospheric Assocation/CIRES
05.2022 - 12.2022

Graduate Teacher Assistant

The University of North Carolina at charlotte
08.2021 - 05.2023

Store Manager

ColdStone Creamery
03.2021 - 05.2022

Sales Associate

Urban Outfitters
01.2019 - 01.2021

Development Volunteer

The Maandalizi Mission
03.2013 - 07.2017

Master of Science - Geological and Earth Sciences

The University of North Carolina At Charlotte

Bachelor of Science - Atmospheric Sciences and Meteorology

The University of North Carolina At Charlotte

Bachelor of Arts - Environmental Studies

The University of North Carolina At Charlotte
Allison G. Van ormer