Allison Chitty
Waxhaw
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Advocate
Target
04.2023 - Current
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Excellent communication skills, both verbal and written.
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
Emmet's Social Table
Meaghan Manning
11.2020 - 05.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Utilized strong problem-solving skills to address any issues that arose during shifts, ensuring smooth operation of the dining area.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Answered customer questions about food and beverage items and assisted with menu selections.
Education
Bachelor of Arts - Communication Studies-Rhetoric Concentration
UNC Charlotte
9201 University City Blvd, Charlotte, NC 2822312.2026
High School Diploma -
Cuthbertson High School
Waxhaw, NC06.2023
Skills
- Verbal Communication
- Problem-Solving Support
- Comprehension Strategies
- Proofreading expertise
- Revision strategies
- Reflective writing
- Exceptional grammar
- Adaptable nature
Affiliations
- Alpha Chi Omega Family Day Chair
- Alpha Chi Omega Retreat Chair
Certification
- Licensed in CPR.
Timeline
Customer Service Advocate
Target
04.2023 - Current
Emmet's Social Table
Meaghan Manning
11.2020 - 05.2022
Bachelor of Arts - Communication Studies-Rhetoric Concentration
UNC Charlotte
High School Diploma -
Cuthbertson High School
Similar Profiles
Brayden PohlkampBrayden Pohlkamp
Food Service Expert at TargetFood Service Expert at Target
Adam WardAdam Ward
Closing Team Lead at TargetClosing Team Lead at Target
Artanyia GauthierArtanyia Gauthier
Human Resources Executive Team Leader at TargetHuman Resources Executive Team Leader at Target