Allison Cash
Greensboro
Summary
Results-driven leader in revenue cycle management, skilled in financial analysis and high-level reporting. Adept at fostering collaboration with cross-functional teams to resolve challenges and implement effective solutions that enhance cash flow and operational performance.
Overview
15
15
years of professional experience
Work History
Director of Revenue Cyle
Infinity Global
2023.09 - Current
- Oversee billing, accounts receivable and cash applications for the company including multiple subsidiaries both in and outside of the US and multi-currency transactions to ensure country specific compliance.
- High level reporting and analysis for accounts receivables aimed at results driven approach to resolutions.
- Partnering with internal business leaders on a regular basis to review accounts receivables and any on-going challenges for top customers to drive positive improvements in both process and communication.
- Responsible for the long-term system conversion project for the Finance Department ensuring tasks are completed by target completion and all financial aspects are being accounted for.
- Established key performance indicators to monitor revenue performance and operational efficiency.
- Manage two high-performing teams, fostering an environment that encouraged collaboration and continuous improvement.
Director of Revenue Cycle
BrightSpring Health Services
2020.03 - 2023.08
- Collaborated with clinical teams to ensure accurate documentation supporting reimbursement efforts.
- Developed training programs to elevate team performance in revenue cycle operations.
- Streamlined workflows, reducing processing times and improving overall operational efficiency.
- Monitored and guided revenue cycle operations.
- Completed financial reporting and analysis for billing revenue cycle.
- Successful implementation of onboarding 15+ mergers and acquisitions for Home Health across multiple states.
- Partnered with teams from mergers and acquisitions to monitor billing and accounts receivables in legacy EMR systems to ensure timely submission and reduction in outstanding AR.
- Increased cash flow through timely resolution of payer denials and underpayments.
- Established strong relationships with payers, improving communication and resolving disputes more effectively.
Program Leader - Reimbursement
Advanced Home Care
2018.01 - 2020.03
- Analyzed performance metrics to identify areas for improvement and drive strategic planning efforts.
- Facilitated stakeholder meetings to foster communication and collaboration across departments.
- Mentored junior staff, cultivating skills in leadership and program management.
- Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
- Oversight of 5 direct reports who managed 80+ individual contributors.
Reimbursement Manager
Advanced Home Care
2016.04 - 2018.01
- Managed 21 direct reports and oversaw daily insurance verification and authorizations for all company locations and payers.
- Partnered directly with payer contacts to resolve contract load issues resulting in incorrect patient benefits and denied authorizations.
- Partnered with individual branch locations to review payer trends, authorization issues and patient responsibility discussions.
- Increased efficiency in the reimbursement process by implementing streamlined procedures and guidelines.
Patient Account Representative
Advanced Home Care
2011.01 - 2016.04
- Daily review of new referrals for insurance verification to ensure accurate outline of home health benefits.
- Daily review of new and ongoing patients for authorization of home health services.
- Onboarding and training for new hires within the team.
- Individual conversations with patients regarding their copays or coinsurance to ensure full understanding of their benefits.
Education
Bachelor of Science - Health Promotions
Appalachian State University
Boone, NC2013-12
Skills
- Revenue optimization
- Microsoft Excel proficiency
- Account reconciliation
- Process improvement
- Revenue reporting
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Team building leadership
- Financial analysis and reporting
Timeline
Director of Revenue Cyle
Infinity Global
2023.09 - Current
Director of Revenue Cycle
BrightSpring Health Services
2020.03 - 2023.08
Program Leader - Reimbursement
Advanced Home Care
2018.01 - 2020.03
Reimbursement Manager
Advanced Home Care
2016.04 - 2018.01
Patient Account Representative
Advanced Home Care
2011.01 - 2016.04
Bachelor of Science - Health Promotions
Appalachian State University