Allie Jones
Cary
Summary
- Dependable worker providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
- Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
- Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
- Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Tazza Kitchen
03.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host
Mellow Mushroom
10.2022 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Ice Cream Scooper
Goodberry's Frozen Custard
06.2021 - 04.2022
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Operated cash registers and processed payments accurately.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Education
No Degree - Psychology
East Carolina University
Greenville, NC05-2028
High School Diploma -
Green Hope High School
Cary, NC06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- High volume dining
- Team collaboration
- Hospitality service expertise
Certification
- ServSafe Food Handler Certification - National Restaurant Association (December 2023)
- First Aid Certification - American Red Cross (June 2024)
Timeline
Server
Tazza Kitchen
03.2023 - 08.2024
Host
Mellow Mushroom
10.2022 - 05.2023
Ice Cream Scooper
Goodberry's Frozen Custard
06.2021 - 04.2022
No Degree - Psychology
East Carolina University
High School Diploma -
Green Hope High School
Similar Profiles
Erika BrandenburgErika Brandenburg
Dish Washer at Tazza KitchenDish Washer at Tazza Kitchen
Aliyah HillAliyah Hill
Host at Tazza KitchenHost at Tazza Kitchen
Hannah ElliottHannah Elliott
Server, Key, Bartender at Tazza KitchenServer, Key, Bartender at Tazza Kitchen