Aliza Banegas-Amaya
Asheville
Summary
A motivated individual with a strong work ethic and organizational and team collaboration skills. Hardworking and reliable worker focused on going above and beyond to support the team and serve patients and other individuals. I am motivated to continue to learn and grow as a medical professional and student.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
American Oncology Network
Asheville, NC
03.2025 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring high-quality patient care.
- Coordinated patient scheduling, optimizing clinic workflow and reducing appointment wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Trained new staff on best practices for patient interactions and office protocols, enhancing team performance.
- Conducted initial patient assessments to obtain vital signs, medical history, and current medications, providing valuable input to physicians during consultations.
Phlebotomist
MISSION HOSPITAL, ASHEVILLE, NORTH CAROLINA
Asheville, NC, USA
08.2021 - Current
- Successfully collected and processed a high volume of blood specimens for laboratory analysis.
- Blood collection from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Trained medical personnel in phlebotomy techniques in a clinical setting.
- Educated patients on blood collection procedures to enhance their understanding and comfort.
- Answered patient questions regarding collection techniques and offered additional resources on the collection process.
- Utilized laboratory information systems to obtain and document patient information accurately.
- Documented and managed patient information in laboratory systems to ensure accuracy and compliance.
- Developed skills to assess and address challenging patient scenarios effectively.
Medical Assistant
WESTERN NORTH CAROLINA COMMUNITY HEALTH SERVICES, ASHEVILLE, NORTH CAROLINA
Asheville, NC, USA
01.2024 - 04.2024
- Obtained patient vitals, including blood pressure and temperature, to assist in accurate diagnosis and treatment.
- Updated patient records with new information and treatment plans to ensure continuity of care.
- Collected lab samples of blood and urine as ordered and submitted labeled samples for testing.
- Collected lab samples of blood and urine and submitted labeled samples for testing.
- Maintained exam rooms following OSHA standards for health and safety, sanitized exam instruments, and ensured compliance with safety protocols.
Donor Processor
PLASMA BIOLOGICAL SERVICES, ASHEVILLE, NORTH CAROLINA
Asheville, NC, USA
02.2021 - 07.2021
- Assisted donors in person and over the phone by providing accurate information and addressing inquiries.
- Determined donor suitability through screening tests, including hematocrit and vital signs, ensuring compliance with safety standards.
- Safely performs all job duties and uses required personal protective equipment.
- Maintained donor files in accordance with facility procedures, supporting accurate record-keeping and donor tracking.
- Performs cleaning and disinfection tasks according to facility procedure and frequency schedule.
- Engaged with team members to ensure effective communication. with center personnel and with donors.
Restaurant Hostess
BRASILIA CHURRASCO STEAKHOUSE, ASHEVILLE, NORTH CAROLINA, NC
Asheville, NC, USA
10.2019 - 07.2020
- Coordinated guest flow from reception to dining area, providing estimated wait times to enhance customer experience.
- Monitored the dining room to gauge guest satisfaction and assisted guests.
- Set up and cleared tables during peak times, facilitating quicker seating for patrons.
- Responded to incoming calls to take delivery or pickup orders promptly. to take delivery or pickup orders from callers.
- Observed the dining room to monitor guest satisfaction and assisted when needed.
- Set up and cleared tables at peak times to seat patrons more quickly.
- Welcomed guests upon arrival to create a friendly atmosphere. and escorted them to tables.
- Trained new team members on policies and menu items, ensuring smooth integration into team operations.
Counter Server
PANDA EXPRESS, ASHEVILLE, NORTH CAROLINA
Asheville, NC, USA
05.2017 - 07.2017
- Communicated with customers to provide menu recommendations or promote featured items.
- Cleaned counter surfaces, dining areas, and food preparation areas repeatedly for maximum health, safety, and customer satisfaction.
- Created friendly atmosphere for customers. and took food and beverage orders.
Education
Bachelor of Science - Biology
MARS HILL UNIVERSITY
Mars Hill, NC, USA12-2023
Master of Arts - Biomedical Sciences
North Greenville University
Greer, SC12-2028
High School Diploma - undefined
AC REYNOLDS HIGH
Asheville01-2020
Skills
- Recording vital signs
- Response observation
- CPR
- Sanitation and sterilization
- Sharps disposal
- Maintaining confidentiality
- Observing responses
- Problem-solving
- Multitasking
- Task prioritization
- Clinical judgment
- Verbal communication
- Relationship building
- Patient advocacy
- Creative thinking
Certification
- CMA - Certified Medical Assistant
- CPR Certified
Timeline
Medical Assistant
American Oncology Network
03.2025 - Current
Medical Assistant
WESTERN NORTH CAROLINA COMMUNITY HEALTH SERVICES, ASHEVILLE, NORTH CAROLINA
01.2024 - 04.2024
Phlebotomist
MISSION HOSPITAL, ASHEVILLE, NORTH CAROLINA
08.2021 - Current
Donor Processor
PLASMA BIOLOGICAL SERVICES, ASHEVILLE, NORTH CAROLINA
02.2021 - 07.2021
Restaurant Hostess
BRASILIA CHURRASCO STEAKHOUSE, ASHEVILLE, NORTH CAROLINA, NC
10.2019 - 07.2020
Counter Server
PANDA EXPRESS, ASHEVILLE, NORTH CAROLINA
05.2017 - 07.2017
High School Diploma - undefined
AC REYNOLDS HIGH
Bachelor of Science - Biology
MARS HILL UNIVERSITY
Master of Arts - Biomedical Sciences
North Greenville University