Aliza Banegas-Amaya
Asheville
Summary
A motivated individual with a strong work ethic and organizational and team collaboration skills. Hardworking and reliable worker focused on going above and beyond to support the team and serve patients and other individuals. I am motivated to continue to learn and grow as a medical professional and student.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
American Oncology Network
03.2025 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring high-quality patient care.
- Coordinated patient scheduling, optimizing clinic workflow and reducing appointment wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Trained new staff on best practices for patient interactions and office protocols, enhancing team performance.
- Conducted initial patient assessments to obtain vital signs, medical history, and current medications, providing valuable input to physicians during consultations.
Phlebotomist
MISSION HOSPITAL, ASHEVILLE, NORTH CAROLINA
08.2021 - Current
- Successfully collected and processed a high volume of blood specimens for laboratory analysis.
- Blood collection from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Trained medical personnel in phlebotomy techniques in a clinical setting.
- Educated patients on blood collection procedures to enhance their understanding and comfort.
- Answered patient questions regarding collection techniques and offered additional resources on the collection process.
- Utilized laboratory information systems to obtain and document patient information accurately.
- Documented and managed patient information in laboratory systems to ensure accuracy and compliance.
- Developed skills to assess and address challenging patient scenarios effectively.
Medical Assistant
WESTERN NORTH CAROLINA COMMUNITY HEALTH SERVICES, ASHEVILLE, NORTH CAROLINA
01.2024 - 04.2024
- Obtained patient vitals, including blood pressure and temperature, to assist in accurate diagnosis and treatment.
- Updated patient records with new information and treatment plans to ensure continuity of care.
- Collected lab samples of blood and urine as ordered and submitted labeled samples for testing.
- Collected lab samples of blood and urine and submitted labeled samples for testing.
- Maintained exam rooms following OSHA standards for health and safety, sanitized exam instruments, and ensured compliance with safety protocols.
Donor Processor
PLASMA BIOLOGICAL SERVICES, ASHEVILLE, NORTH CAROLINA
02.2021 - 07.2021
- Assisted donors in person and over the phone by providing accurate information and addressing inquiries.
- Determined donor suitability through screening tests, including hematocrit and vital signs, ensuring compliance with safety standards.
- Safely performs all job duties and uses required personal protective equipment.
- Maintained donor files in accordance with facility procedures, supporting accurate record-keeping and donor tracking.
- Performs cleaning and disinfection tasks according to facility procedure and frequency schedule.
- Engaged with team members to ensure effective communication. with center personnel and with donors.
Restaurant Hostess
BRASILIA CHURRASCO STEAKHOUSE, ASHEVILLE, NORTH CAROLINA, NC
10.2019 - 07.2020
- Coordinated guest flow from reception to dining area, providing estimated wait times to enhance customer experience.
- Monitored the dining room to gauge guest satisfaction and assisted guests.
- Set up and cleared tables during peak times, facilitating quicker seating for patrons.
- Responded to incoming calls to take delivery or pickup orders promptly. to take delivery or pickup orders from callers.
- Observed the dining room to monitor guest satisfaction and assisted when needed.
- Set up and cleared tables at peak times to seat patrons more quickly.
- Welcomed guests upon arrival to create a friendly atmosphere. and escorted them to tables.
- Trained new team members on policies and menu items, ensuring smooth integration into team operations.
Counter Server
PANDA EXPRESS, ASHEVILLE, NORTH CAROLINA
05.2017 - 07.2017
- Communicated with customers to provide menu recommendations or promote featured items.
- Cleaned counter surfaces, dining areas, and food preparation areas repeatedly for maximum health, safety, and customer satisfaction.
- Created friendly atmosphere for customers. and took food and beverage orders.
Education
Bachelor of Science - Biology
MARS HILL UNIVERSITY
Mars Hill, NC, USA12-2023
Master of Arts - Biomedical Sciences
North Greenville University
Greer, SC12-2028
High School Diploma - undefined
AC REYNOLDS HIGH
Asheville01-2020
Skills
- Recording vital signs
- Response observation
- CPR
- Sanitation and sterilization
- Sharps disposal
- Maintaining confidentiality
- Observing responses
- Problem-solving
- Multitasking
- Task prioritization
- Clinical judgment
- Verbal communication
- Relationship building
- Patient advocacy
- Creative thinking
Certification
- CMA - Certified Medical Assistant
- CPR Certified
Timeline
Medical Assistant
American Oncology Network
03.2025 - Current
Medical Assistant
WESTERN NORTH CAROLINA COMMUNITY HEALTH SERVICES, ASHEVILLE, NORTH CAROLINA
01.2024 - 04.2024
Phlebotomist
MISSION HOSPITAL, ASHEVILLE, NORTH CAROLINA
08.2021 - Current
Donor Processor
PLASMA BIOLOGICAL SERVICES, ASHEVILLE, NORTH CAROLINA
02.2021 - 07.2021
Restaurant Hostess
BRASILIA CHURRASCO STEAKHOUSE, ASHEVILLE, NORTH CAROLINA, NC
10.2019 - 07.2020
Counter Server
PANDA EXPRESS, ASHEVILLE, NORTH CAROLINA
05.2017 - 07.2017
High School Diploma - undefined
AC REYNOLDS HIGH
Bachelor of Science - Biology
MARS HILL UNIVERSITY
Master of Arts - Biomedical Sciences
North Greenville University