ALIYANA ANDERSON
Winston-Salem
Summary
Dedicated warehouse professional with strong customer service skills and a focus on enhancing operational efficiency. Experienced in inventory management, shipping and receiving, and utilizing warehouse management systems to ensure accuracy in product handling. Committed to contributing to team success and maintaining high standards in logistics operations.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Ecolab
High Point
10.2025 - 03.2026
- Utilized warehouse management systems to track inventory movements accurately.
- Operated forklifts to optimize inventory movement across warehouse operations.
- Picked and prepared daily shipments in controlled atmosphere warehouse environment.
- Packed and labeled merchandise for timely loading and shipment to customers.
- Unloaded materials from trucks using forklifts and pallet jacks effectively.
- Interpreted move tickets and delivery labels to ensure accurate merchandise handling.
- Moved large items and utilized pallet jacks and forklifts to enhance operational efficiency.
- Maintained compliance with regulations for safe handling of hazardous materials.
gatehouse clerk
Pbv bottling ventures
Winston-Salem
05.2025 - 08.2025
- Entered data into computer systems, ensuring information integrity for accurate record-keeping.
- Processed incoming shipments, verifying product counts upon arrival.
- Confirmed correct quantities and routing by checking items against work orders.
- Identified discrepancies and damaged items, notifying supervisor promptly.
- Rejected damaged items or shortages, coordinating with shipper for resolution.
- Prepared work orders and shipping documents to facilitate efficient routing of materials.
- Coordinated with drivers for timely loading and unloading of shipments.
- Entered data into computer systems accurately and efficiently.
- Received and counted stock items, maintaining accurate inventory records through manual and computer entries.
Warehouse Forklift Operator
Patton
Winston-Salem
09.2024 - 03.2025
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
- Ensured timely deliveries by loading and unloading trucks efficiently with forklifts, stacking materials to optimize space and accessibility.
- Transported goods between warehouse locations based on shipment and storage needs to maintain workflow.
- Coordinated with team to enhance loading and unloading times through effective communication and collaboration.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Seasonal Sales Associate
Concentrix
05.2024 - 09.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Performed job duties remotely, ensuring productivity and timely deliverables.
- Forklift operations and Procedural Knowledge
- Organization and Prioritization
- Microsoft Office
- Entered data accurately into company databases to maintain records.
- Customer service
- Conducted quality control checks to ensure product standards were met.
- Delivered client support services, addressing issues and enhancing satisfaction.
- Shipping and receiving
- Effective Problem-solving
- Complex Problem-Solving
- Research and Analytical Skills
Stock Replenisher /Warehouse Forklift Operator
Kaplan
Winston-Salem
09.2023 - 07.2024
- Enhanced inventory accuracy by conducting regular stock audits and updating records accordingly.
- Put away received merchandise in designated location.
- Picked and packed order items.
- Stocked designated items on shelves, end caps and displays.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Prepared and checked outbound shipments for accuracy.
Amazon DSP Driver
Rapid Prime Delivery
Kernersville
06.2022 - 09.2023
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
Warehouse Inbound Clerk and Forklift Operator
NFI Industries
Greensboro
07.2019 - 06.2022
- Travel team
- Stacks and store merchandise in designed areas using forklift and clamp.
- Stored product in assigned locations throughout warehouse using Manhattan system.
- Maneuvered forklift safely in congested and confined areas.
- Reduced processing time for incoming shipments by ensuring accurate documentation and timely communications with team members.
- Enhanced customer satisfaction by verifying the accuracy of inbound shipments against purchase orders, ensuring prompt delivery of correct products.
- Coordinated with shipping carriers to schedule timely pickups, reducing wait times for outbound shipments.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Material Handler/Shipping and Receiving Clerk
Lenovo Fulfillment Center
Whitsett
06.2019 - 08.2020
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Verified paperwork and printed labels for products' assigned locations.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Assistant Store Manager
Citi Trends
Winston-Salem
05.2018 - 06.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Material Handler and Forklift Operator
O'Reilly Auto Parts Distribution Center
Greensboro
12.2017 - 05.2019
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Transported inventory items to appropriate locations.
- Replenished products in racks and stocked pick locations for product to be pulled from.
Shift Manager
Little Caesars Pizza
Winston-Salem
08.2016 - 10.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Opening and closing the store.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Cross-trained crew members on different duties to increase coverage.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
RJ Reynolds High School
Winston-Salem, NC06-2018
Skills
- Forklift operations
- Logistics management
- Inventory management
- Order processing
- Shipping and receiving
- Quality control standards
- Stock auditing practices
- GPS navigation skills
- Safety training compliance
- Procedural knowledge
- Data entry accuracy
- Microsoft Office proficiency
- Customer service excellence
- Attention to detail
- Problem-solving
- Team coordination
- Organizational skills
- Communication proficiency
- Hazardous materials compliance
Timeline
Warehouse Associate
Ecolab
10.2025 - 03.2026
gatehouse clerk
Pbv bottling ventures
05.2025 - 08.2025
Warehouse Forklift Operator
Patton
09.2024 - 03.2025
Seasonal Sales Associate
Concentrix
05.2024 - 09.2024
Stock Replenisher /Warehouse Forklift Operator
Kaplan
09.2023 - 07.2024
Amazon DSP Driver
Rapid Prime Delivery
06.2022 - 09.2023
Warehouse Inbound Clerk and Forklift Operator
NFI Industries
07.2019 - 06.2022
Material Handler/Shipping and Receiving Clerk
Lenovo Fulfillment Center
06.2019 - 08.2020
Assistant Store Manager
Citi Trends
05.2018 - 06.2019
Material Handler and Forklift Operator
O'Reilly Auto Parts Distribution Center
12.2017 - 05.2019
Shift Manager
Little Caesars Pizza
08.2016 - 10.2017
High School Diploma -
RJ Reynolds High School