Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliya Wactor

Hope Mills

Summary

Dynamic individual with hands-on experience in operations and customer service, bringing strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-driven mindset. Committed to making meaningful contributions and supporting organizational goals. Equipped with excellent communication abilities, willingness to learn, and strong teamwork skills. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Sr Lead

Old Navy
10.2023 - Current

• Started at Old Navy as a seasonal employee and earned opportunities for growth within the retail environment.
• Handled responsibilities including shipment processing, replenishment, price changes, sales, and customer assistance on the sales floor.
• Provided exceptional guest service and ensured a smooth shopping experience.
• Contributed to establishing workflow coordination and operational processes.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team setting.
• Adapted quickly to new situations and tasks.
• Provided support and guidance to teammates.
• Demonstrated professionalism, friendliness, and willingness to assist where needed.
• Self-motivated with a strong sense of personal responsibility.

Catering Director

Chick-fil-A
06.2016 - 07.2023

• Oversaw planning and fulfillment of all catering orders.
• Managed sales efforts while building strong customer relationships.
• Coordinated logistics and ensured high-quality service for events.
• Collected and analyzed customer feedback for continuous improvement.

Education

Associate of Science - Business Administration

Fayetteville Technical Community College
Fayetteville, NC
05-2027

Skills

  • Troubleshooting
  • Written Communication
  • Verbal Communication
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Cultural Awareness
  • Interpersonal Communication
  • Organizational Skills
  • Time Management
  • Detail-Oriented
  • Problem-Solving
  • Research
  • Good Telephone Etiquette
  • Customer Service
  • Networking

Timeline

Sr Lead

Old Navy
10.2023 - Current

Catering Director

Chick-fil-A
06.2016 - 07.2023

Associate of Science - Business Administration

Fayetteville Technical Community College
Aliya Wactor