ALIVIA POSTMA
Wilmington
Summary
Dynamic and proactive professional with extensive customer service experience at Walmart. Skilled in cash handling and adept at building strong relationships with clients. Highly organized and punctual, consistently ensuring customer satisfaction and safety while managing diverse responsibilities. Proven ability to integrate educational activities as a babysitter, enhancing children's learning experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Lowe’s Foods
02.2025 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
Cashier/ Customer Service
Walmart
03.2021 - 01.2025
- Assisted customers with finding products and any customer needs
- Restock and sort shelves
- Check customers groceries
Babysitter
Family and Friend babysitter
01.2015 - 10.2023
- Ensure safety of children
- Organized activities for children
- Understand and abide by parental rules
- Integrate educational activities
Assistant
Erickson Public Library
06.2017 - 02.2020
- Restock books and located the right place to put them
- Assisted customers with any need
- Assisted with children programs
Education
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Des Moines University
Boone, IA01.2021
High School - undefined
Boone High School
Boone, IA06.2020
Skills
- Operating cash registers
- Customer service
- Proactive
- Teamwork
- Entertainment activities
- Phone adequacy
- Building routines
- Handling social needs
- Customer assistance
- Customer service excellence
- POS systems
- Stocking merchandise
- Highly organized
- Punctual
- Monitoring meal preparation
- Homework assistance
- Caring
- Handling emotional needs
- CPR training
- Cash handling
- Cash register operation
- Refund handling
Certification
CPR
Timeline
Bakery Assistant
Lowe’s Foods
02.2025 - Current
Cashier/ Customer Service
Walmart
03.2021 - 01.2025
Assistant
Erickson Public Library
06.2017 - 02.2020
Babysitter
Family and Friend babysitter
01.2015 - 10.2023
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Des Moines University
High School - undefined
Boone High School
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