Alissa Whitlock
Taco Factory
Ellerbe
5
years of professional experience
Friendly and adaptable professional with experience in customer service and patient care. Recognized for effective communication and memory retention, enhancing team collaboration and guest experiences. Ready to leverage skills to support organizational goals.
Work History
Waitress
1 Year 1 Month- Delivered exceptional customer service in a fast-paced environment.
- Managed multiple tables efficiently to ensure timely order delivery.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure accurate order preparation.
Waitress
3 Months- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and loyalty.
- Assisted in order taking and food delivery, contributing to efficient service flow during peak hours.
- Maintained cleanliness and organization of dining area, upholding health and safety standards consistently.
- Collaborated with kitchen staff to ensure timely preparation of orders, enhancing overall efficiency.
- Processed payments accurately using point-of-sale systems, minimizing transaction errors.
Certified Nursing Assistant
7 Months- Assisted patients with daily activities, ensuring comfort and safety during care routines.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas to support infection control protocols.
- Collaborated with healthcare team to implement individualized care plans for patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Receptionist
4 Months- Scheduled appointments using electronic health record systems for efficient patient management.
- Processed patient intake forms and verified insurance information accurately.
- Resolved patient inquiries promptly, fostering positive patient relations and satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier
3 Years 2 Months- Processed customer transactions efficiently and accurately at point of sale.
- Assisted customers with product inquiries, providing exceptional service and support.
- Maintained a clean and organized checkout area to enhance customer experience.
- Participated in training new staff on checkout procedures and best practices.
Education
Welding II
Welding I
High School Diploma
- CPR Certification
- BLS Certification
- CNA Certification
Skills
Strong multitasking
Attention to detail
Memory retention
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Timeline
Waitress
El Patrón Tacos and Tequila
02.2026 - 05.2026Read More
Waitress
Taco Factory
08.2025 - CurrentRead More
Certified Nursing Assistant
FirstHealth of the Carolinas Inc.
02.2025 - 09.2025Read More
Receptionist
FirstHealth of the Carolinas Inc.
10.2024 - 02.2025Read More
Cashier
Best Buy
03.2021 - 05.2024Read More
Richmond Community College
Welding II
Read More
Richmond Community College
Welding I
Read More
Union Pines High School
High School Diploma
Read More