Alisha Travis
Butner
Overview
11
11
years of professional experience
Work History
Optician
Premier Eye Institute
Creedmoor
07.2024 - Current
- Explained proper eyewear care and maintenance to patients effectively.
- Educated patients on insurance benefits related to optical services comprehensively.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
Driver
Uber/Uber Eats And Lyft
Triangle
03.2024 - 12.2024
- Navigated city streets to ensure timely passenger pickups and deliveries.
- Communicated effectively with riders to enhance customer experience.
- Utilized GPS technology for efficient route planning and navigation.
- Delivered food orders promptly while adhering to safety guidelines.
- Delivered goods and services to customers on time and in excellent condition.
Logistics Coordinator
Ryder Logistics
Charlotte
06.2021 - 03.2024
- Coordinated shipment schedules with carriers to ensure timely deliveries.
- Managed inventory levels using logistics management software for accuracy.
- Assisted in preparing shipping documentation for regulatory compliance.
- Collaborated with warehouse teams to streamline loading and unloading processes.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
Sales Manager
Enviro-Master Corporate Office
Charlotte
11.2017 - 04.2020
- Developed sales strategies to enhance client engagement and boost revenue growth.
- Managed a team of sales representatives, providing guidance and support for performance improvement.
- Collaborated with marketing teams to create promotional materials and campaigns for new products.
- Established strong relationships with key clients, fostering loyalty and long-term partnerships.
- Led training sessions for new hires, focusing on product knowledge and sales techniques.
- Implemented CRM systems to streamline communication and track customer interactions effectively.
Certified Server Trainer
Olive Garden
Dover, DE & Charlotte
06.2014 - 02.2017
- Trained new servers on menu knowledge and service techniques.
- Demonstrated proper food handling and safety procedures to staff.
- Assisted in onboarding processes for new employees in the restaurant.
- Facilitated role-playing sessions to enhance server communication skills.
- Provided exceptional customer service in fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Associate of Arts - Business Management
Oklahoma State University
Stillwater, OK05-2012
Skills
- Customer service
- Insurance benefits education
- Optical product sales
- Computer skills
- Attention to detail
- Critical thinking
- Communication
- Reliability
- Sales techniques
- Team leadership
Timeline
Optician
Premier Eye Institute
07.2024 - Current
Driver
Uber/Uber Eats And Lyft
03.2024 - 12.2024
Logistics Coordinator
Ryder Logistics
06.2021 - 03.2024
Sales Manager
Enviro-Master Corporate Office
11.2017 - 04.2020
Certified Server Trainer
Olive Garden
06.2014 - 02.2017
Associate of Arts - Business Management
Oklahoma State University
Similar Profiles
Stacy TruszkowskiStacy Truszkowski
Patient Service Representative at Premier Eye AssociatesPatient Service Representative at Premier Eye Associates
Denise MarlattDenise Marlatt
Surgery Scheduler at Premier Eye Care of Eastern IdahoSurgery Scheduler at Premier Eye Care of Eastern Idaho
Chris DavisChris Davis
IT Specialist (Network) at National Eye Institute, National Institute Of HealthIT Specialist (Network) at National Eye Institute, National Institute Of Health
Emily HallEmily Hall
Patient Support Specialist at Emerge OrthoPatient Support Specialist at Emerge Ortho
SKYLAR ABERNETHYSKYLAR ABERNETHY
Assistant Property Manager at RAM Partners LLCAssistant Property Manager at RAM Partners LLC