Alisha Shapiro
Kannapolis
Summary
Dedicated RN Clinical Supervisor with 16 years of experience in delivering high-quality patient care and leading healthcare teams. Recognized for enhancing operational efficiency through meticulous attention to detail and exceptional organizational skills. Committed to fostering a collaborative environment that promotes continuous learning and professional growth while driving team success. Seeking a practice manager role to leverage clinical expertise and expand knowledge in the business aspects of healthcare management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Clinical Supervisor
Atrium Health Primary Care Cabarrus Family Medicine
Kannapolis, NC
11.2023 - Current
- Manage administrative and clinical operations for family medicine office, fostering a collaborative environment and enhancing team performance among 18 clinical staff members.
- Oversee hiring and training of staff, ensuring effective supervision and ongoing professional development.
- Supervise clinical staff to ensure adherence to clinical protocols and best practices.
- Conduct routine safety, immunization, and laboratory inspections, identifying areas needing improvement for continued compliance with associated regulations.
- Implement quality improvement initiatives to enhance patient care and operational efficiency.
- Conduct performance evaluations, providing constructive feedback to promote professional growth.
RN Clinical Supervisor
Atrium Health Primary Care CFM
Mt. Pleasant, NC
11.2018 - 11.2023
- Managed administrative and clinical operations for family medicine office, fostering a collaborative environment and enhancing team performance among 18 clinical staff members.
- Oversaw hiring and training of staff, ensuring effective supervision and ongoing professional development.
- Supervised clinical staff to ensure adherence to clinical protocols and best practices.
- Conducted routine safety, immunization, and laboratory inspections, identifying areas needing improvement for continued compliance with associated regulations.
- Implemented quality improvement initiatives to enhance patient care and operational efficiency.
- Conducted performance evaluations, providing constructive feedback to promote professional growth.
- Nominated for the Pinnacle Award.
RN Clinical Supervisor
Carolinas HealthCare System Northeast
Concord, NC
12.2013 - 11.2018
- Directed day-to-day operations and clinical activities to ensure optimal patient care in a 35-50 bed progressive care cardiac unit.
- Directed and supervised a team of over 40 RNs and CNAs to ensure high standards of patient care delivery.
- Enhanced clinical staff performance by providing hands-on guidance and support.
- Oversaw staffing and scheduling to enhance operational efficiency within the unit.
- Oversaw licensure certification processes and ensured compliance with required competencies.
- Contributed to enhancing team collaboration through hospital-wide engagement committee.
Registered Nurse
Carolinas HealthCare System Northeast
Concord, NC
02.2010 - 12.2013
- Delivered comprehensive patient care to progressive cardiac patients throughout admission and discharge processes.
- Managed administration of medications through oral and IV routes while monitoring patient responses.
- Worked alongside physicians to swiftly assess patient conditions and provide timely medical interventions.
- Facilitated education for patients, families, and caregivers on diagnosis, prognosis, treatment options, disease management, and lifestyle choices.
- Facilitated training for new nurses on proper care techniques, operational procedures, and safety protocols.
- Collaborated with multidisciplinary teams as heart failure liaison to ensure comprehensive patient management and education.
- Led service and satisfaction committee initiatives as co-chair, driving improvements in member engagement.
- Led practice council initiatives as co-chair, fostering collaboration and strategic decision-making.
- Completed Frontline Leadership Academy, enhancing leadership skills and team management capabilities.
- Honored with 'Daisy' Award in 2009 to recognize exceptional achievements and dedication.
- Honored with 'Keip' Award in recognition of exceptional achievements and dedication.
Education
Bachelor of Science - BSN
Cabarrus College of Health Sciences
Concord, NC12-2012
ADN - Nursing
Cabarrus College of Health Sciences
Concord, NC12-2009
Skills
- Clinical team leadership
- Strategic decision making
- Process optimization
- Quality improvement
- Patient assessment
- Teamwork and collaboration
- Customer service
- Attention to detail
- Reliability
- Effective communication
Certification
- REGISTERED NURSE, NC license 236645, valid through 05/2027
- BLS PROVIDER, valid through 11/2026
- ACLS PROVIDER, valid through 11/2026
- BLS INSTRUCTOR, valid through 11/2026
- DEPARTMENT FIT TESTER
- PRACTICE SAFETY CHAMPION
- NORTH CAROLINA SPICE CERTIFICATION
Timeline
RN Clinical Supervisor
Atrium Health Primary Care Cabarrus Family Medicine
11.2023 - Current
RN Clinical Supervisor
Atrium Health Primary Care CFM
11.2018 - 11.2023
RN Clinical Supervisor
Carolinas HealthCare System Northeast
12.2013 - 11.2018
Registered Nurse
Carolinas HealthCare System Northeast
02.2010 - 12.2013
Bachelor of Science - BSN
Cabarrus College of Health Sciences
ADN - Nursing
Cabarrus College of Health Sciences