Accomplished Program Officer and Coordinator with a proven track record at Reality Ministries and the U.S. Department of State, showcasing strong interpersonal skills and a commitment to enhancing family support systems. Recognized for leadership in project management and cultural competence, with language training in Spanish and three Meritorious Awards of Honor for exceptional service.
Experienced professional prepared for role through extensive work in family support services. Proven ability to implement and manage programs that improve family dynamics and well-being. Strong focus on collaboration, adaptability, and achieving positive outcomes. Highly skilled in resource coordination and conflict resolution.
● Liaised with and maintained relationships with medical personnel from area medical facilities to ensure that accurate and relevant information was communicated about potential Ronald McDonald House (RMH) Residents.
● Regularly updated databases, registering requests for guests and creating profiles for prospective residents including background checks.
● Created and distribute documents to ensure that families were aware of RMH policies
Part Time Night Manager
● Interacted with regularly and maintained relationships with resident families, ensuring that they had whatever was necessary for a comfortable and supported stay at the house whether that is in the form of information, services or physical items that might enhance their stay.
● Planned, developed and coordinated programs to engage and support families and their children
● Served as an advisor to volunteer groups by offering assistance and a tour of the facility, as well as working with the individual volunteers who support residents.
Highlights: I received three Meritorious Awards of Honor while working in IO/C