Summary
Overview
Work History
Education
Skills
Timeline
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Alisa Brightman

Wilmington,NC

Summary

Compassionate and resourceful Housing Navigator with 4+ years of experience supporting individuals and families in accessing stable housing. Skilled in case management, housing assessments, landlord engagement, and navigating local resources. Proven success in reducing homelessness through client-centered solutions, advocacy, and effective coordination with service providers.

Overview

22
22
years of professional experience

Work History

Housing Navigator

Help Hub at the Harrelson Center
11.2021 - Current
  • Conduct comprehensive housing assessments to determine client eligibility and preferences.
  • Supported over 80+ clients annually in securing and maintaining permanent housing.
  • Collaborate with landlords and housing providers to locate affordable housing options.
  • Utilize HMIS and other systems to maintain accurate documentation and ensure compliance.
  • Provide ongoing case management and connect clients with supportive services (e.g., mental health, employment).

Case Manager

A Safe Place
08.2020 - 10.2021
  • Manage caseload of up to 20 survivors of sex trafficking, ensuring individualized care plans are implemented and regularly reviewed.
  • Collaborate with law enforcement, medical providers, therapists, and legal aid to ensure wraparound support.
  • Facilitate weekly empowerment and life-skills groups focused on self-esteem, boundaries, employment readiness, and safety planning.
  • Use trauma-informed and harm reduction frameworks to support survivor autonomy and recovery.
  • Maintain accurate and confidential documentation in compliance with HIPAA and agency policies.

Editor

Freelance-writers
07.2003 - 10.2018
  • Edited and proofread content for clarity, grammar, and style consistency.
  • Collaborated with writers to refine articles and ensure adherence to brand voice.
  • Conducted research to verify facts and enhance article credibility.
  • Developed editorial schedules to streamline workflow and meet publication deadlines.

Education

Bachelor of Arts - History

Rutgers University
New Brunswick, NJ
05-1997

Skills

  • Knowledge of Affordable Housing Programs (HUD, Section 8, etc)
  • Motivational Interviewing
  • Housing barrier identification and mitigation
  • Trauma-Informed Care
  • Active listening and empathy
  • Collaboration with landlords, service providers and government agencies
  • Strong verbal and written communication
  • Working with diverse populations
  • Documentation and record-keeping
  • Community Resource Navigation
  • Crisis intervention

Timeline

Housing Navigator

Help Hub at the Harrelson Center
11.2021 - Current

Case Manager

A Safe Place
08.2020 - 10.2021

Editor

Freelance-writers
07.2003 - 10.2018

Bachelor of Arts - History

Rutgers University

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