ALICIA ZIMMERMAN
Morganton
Summary
Dedicated Assistant Nurse Manager in the Emergency Department with a proven track record of leading teams and enhancing patient care quality while fostering a supportive clinical environment. Expertise in staff development, scheduling, and implementing quality improvement initiatives to boost compliance and documentation standards. A strong commitment to promoting teamwork, efficiency, and excellence in patient care drives continuous improvement within the department. Proven ability to navigate high-pressure situations while maintaining a focus on delivering exceptional healthcare outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nursing Instructor
Western Piedmont Community College
08.2025 - Current
- Mentored nursing students, fostering critical thinking and clinical decision-making skills.
- Evaluated student performance through assessments and practical examinations.
- Collaborated with faculty to enhance course delivery and integrate innovative teaching methods.
Assistant Nurse Manager, Emergency Department
Atrium Heath Wake Forest Baptist- Brenner's
05.2020 - Current
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Supervised and managed daily scheduling, tasking and administration.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
ED Clinical Supervisor
CHS Blue Ridge
05.2015 - 01.2022
- Supported patients in the emergency department, consistently delivering exemplary and holistic care to maximize patient comfort and ensure treatment and recovery plans were clearly established
- Educated patients on emergency care and provided them with guidance in response to inquiries
- Managed critical treatment plans and administered medication to assist in pain management and healing
- Monitored environment to ensure that levels of cleanliness were above statutory and company regulatory requirements.
ED Registered Nurse
Memorial Health
02.2017 - 09.2017
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
ED technician/secretary
CHS Blue Ridge
05.2014 - 05.2015
- Assist nurses with collection of specimens, vital signs, and other delegated care according to policy and standards of care
Certified Nursing Assistant
Brian Center Hickory East
10.2010 - 05.2014
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Masters of Science - Nursing Administration
Lenoir-Rhyne University
Hickory, NC05.2018
Bachelor of Science - Nursing
Lenoir-Rhyne University
Hickory, NC05.2015
Associate of Arts - Arts
Catawba Valley Community College
Hickory, NC05.2012
Skills
- Mentoring
- Emergency care expertise
- Multitasking and organization
- Critical thinking
- Project Management
- Shared Governance
- Mentorship
- Staff development
- Interdisciplinary collaboration
- Clinical leadership
- Compassionate care
- Quality improvement
Websites
Accomplishments
- Awarded Values in Action Award by nomination from doctor at receiving facility for exemplary patient care
- Awarded Nursing Excellence Award 2022
- Collaborated with team of nurses in the development and enrichment of unit shared governance
- Supervised team of 10 or more staff members
Affiliations
- Emergency Nurses Association
- North Carolina Nurses Association
- American Nurses Association
Certification
- ABLS
- TNCC
- ACLS
- PALS
- BLS
- ENPC
- ENPC Instructor
- CEN - Certified Emergency Nurse
- TNCC Instructor
Timeline
Nursing Instructor
Western Piedmont Community College
08.2025 - Current
Assistant Nurse Manager, Emergency Department
Atrium Heath Wake Forest Baptist- Brenner's
05.2020 - Current
ED Registered Nurse
Memorial Health
02.2017 - 09.2017
ED Clinical Supervisor
CHS Blue Ridge
05.2015 - 01.2022
ED technician/secretary
CHS Blue Ridge
05.2014 - 05.2015
Certified Nursing Assistant
Brian Center Hickory East
10.2010 - 05.2014
Bachelor of Science - Nursing
Lenoir-Rhyne University
Associate of Arts - Arts
Catawba Valley Community College
Masters of Science - Nursing Administration
Lenoir-Rhyne University
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