Ali Siegenthaler
Wilmington
Overview
10
10
years of professional experience
Work History
Manager of Receptionist
East Georgia Regional Medical Center
03.2022 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maximized performance by monitoring daily activities and mentoring team members.
Addiction Recovery Technician
Willingway Treatment Center
01.2020 - 01.2022
- Assisted patients in developing coping skills and healthy habits to replace addictive behaviors, strengthening long-term sobriety prospects.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
Team Lead
Goodwill Store & Donation Center
02.2019 - 01.2020
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Head Bartender
Tallyrand Tavern
04.2014 - 01.2019
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Education
High School Diploma -
State College Area High School
State College, PA06.2007
Skills
- Professional and Courteous
- Problem Resolution
- Technical Proficiency
- Staff Training and Management
Timeline
Manager of Receptionist
East Georgia Regional Medical Center
03.2022 - Current
Addiction Recovery Technician
Willingway Treatment Center
01.2020 - 01.2022
Team Lead
Goodwill Store & Donation Center
02.2019 - 01.2020
Head Bartender
Tallyrand Tavern
04.2014 - 01.2019
High School Diploma -
State College Area High School