Alexzandra Brown
Fayetteville
Summary
Proven PCA and customer service professional with a track record of enhancing patient wellbeing through exceptional emotional support and peri care assistance. Skilled in behavioral management and efficient cash handling, highly experienced in encouraging independence in patients and resolving customer complaints. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Motivated to contribute to team success and achieve enhanced results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm all while leaving a positive impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PCA
Visting Angels
10.2024 - Current
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Transported patients between rooms and appointments or testing locations.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
PCA
Heritage Place Senior Living
09.2022 - 08.2024
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Providing comfort care to patients on hospice or end of life care.
Cashier
7/11 Convenience Store
02.2021 - 08.2022
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Receptionist
Golds Gym of Tampa
03.2017 - 08.2020
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Chamberlian
Tampa, FL05-2016
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- End-of-life care
- Time management skills
- Cash handling and management
- Payment processing
- Product restocking
- Complaint resolution
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Languages
Spanish
Limited Working
Timeline
PCA
Visting Angels
10.2024 - Current
PCA
Heritage Place Senior Living
09.2022 - 08.2024
Cashier
7/11 Convenience Store
02.2021 - 08.2022
Receptionist
Golds Gym of Tampa
03.2017 - 08.2020
High School Diploma -
Chamberlian
Similar Profiles
Kristin MoralesKristin Morales
Caregiver at Visting AngelsCaregiver at Visting Angels
Kaiona CorbinKaiona Corbin
Caregiver at Visting AngelsCaregiver at Visting Angels
Dynasty Jones-DeleeDynasty Jones-Delee
Home Health Aide at Visting AngelsHome Health Aide at Visting Angels