Alexus BlackHall
Charlotte
Summary
Multi-talented Sales Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Digital Personal Shopper
Walmart
Charlotte
12.2025 - Current
- Assisted customers in selecting products that meet their needs.
- Processed online orders efficiently for timely fulfillment.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted customers in selecting items that met their individual needs and preferences.
Assistant Manager
Family Dollar
Charlotte
02.2020 - 09.2025
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new employees on customer service standards.
- Managed inventory control and organized merchandise displays effectively.
- Assisted in scheduling staff shifts and managing payroll processes.
- Resolved customer complaints and provided exceptional service solutions.
- Analyzed sales data to identify trends and improve product offerings.
- Coordinated promotional events to enhance store visibility and engagement.
- Maintained cleanliness and organization throughout the store environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Sales Associate
Foot Locker
Charlotte
03.2016 - 08.2020
- Assisted customers with product selections and provided personalized recommendations.
- Maintained organized sales floor and ensured product displays were visually appealing.
- Processed transactions accurately using the point-of-sale system.
- Collaborated with team members to achieve daily sales targets and store goals.
- Educated customers on promotions, loyalty programs, and store policies.
- Managed inventory levels and restocked merchandise as needed throughout the day.
- Resolved customer inquiries and concerns in a friendly, professional manner.
- Participated in team meetings to discuss product knowledge and sales strategies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
Education
West Charlotte High School
Charlotte, NcSkills
- Product selection
- Order fulfillment
- Customer service
- Inventory management
- Merchandising techniques
- Relationship building
- Promotional planning
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- Training and mentoring
- Accurate money handling
- Order proofing
- Documentation and reporting
- Delivery procedures
- Sales proficiency
- Verbal and written communication
- Decision-making
- Delivery organization
- Product expertise
- Verifying order accuracy
- Merchandise selection
- Fashion knowledge
- Customer relations
- Payment processing
- Product knowledge
- Prioritizing orders
- Styling expertise
- Sales expertise
- Heavy lifting
- Planning and organization
- Product awareness
- Flexible schedule
- Order coordination
- Online ordering
- Online order processing
Timeline
Digital Personal Shopper
Walmart
12.2025 - Current
Assistant Manager
Family Dollar
02.2020 - 09.2025
Sales Associate
Foot Locker
03.2016 - 08.2020
West Charlotte High School