ALEX MAGNOLIA

• Negotiated favorable payment terms for the company by demonstrating effective loss control practices in place.
• Collaborated with management to develop effective loss prevention strategies, reducing operational risks.
• Reduced loss exposure by conducting risk assessments and implementing control measures.
• Built strong relationships with key stakeholders, including clients, insurers, and more to facilitate collaboration on loss control efforts.
• Analyzed claim data to identify trends and areas needing improvement, reducing future losses.
• Developed customized risk mitigation plans for specific clients, addressing unique business needs and vulnerabilities.
• Conducted thorough incident investigations to identify root causes and recommend corrective actions, preventing recurrence.
• Completed incident reports and activity logs for accurate, current records.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
• Motivated team members to surpass their targets, recognizing and rewarding their achievements.
• Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
• Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.

This was an internal Promotion, I still assisted in training and daily operations of Starbucks until the last day of my two weeks to ensure my replacement was adequately trained and were meeting Starbucks Standards. Not meeting Starbucks Standards as listed in Targets contract could have resulted in major consequences.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Improved safety procedures to create safe working conditions for workers.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Improved marketing to attract new customers and promote business.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Streamlined operations by optimizing staff scheduling and resource allocation.

• Developed strong relationships with vendors on merchandise orders without sacrificing quality or availability.
• Maintained proper hiring, recruiting, interviewing, selection and onboarding of candidates.
• Led weekly staff meetings discussing pertinent updates sharing best practices among peers creating a collaborative learning environment.
• Implemented successful strategies for merchandising, seasonal transition planning, inventory processes and company programs to meet operational expectations.
• Maintained a clean, safe, and organized store environment for both employees and customers.
• Optimized scheduling procedures to ensure full staff coverage during peak hours, improving overall store efficiency.
• Collaborated with store team leader to develop and execute promotional strategies that boosted sales revenue.
• Reviewed sales data regularly to identify trends, adjust inventory levels accordingly, and maximize profitability.
• Developed and executed plans for coaching, training, evaluating and scheduling team members.
• Addressed customer complaints promptly, resolving issues effectively and maintaining high levels of customer satisfaction.
• Reduced risk of foodborne illnesses through diligent monitoring and enforcement of proper sanitation practices.
• Ensured compliance with local, state, and federal regulations by conducting regular inspections and audits.
• Completed daily paperwork on sales reporting, banking and payroll reporting.