- Avid Reader
- Documenting and sharing travel experiences
- Baking
- I love attending concerts and musicals
Alexis Wood
Taylorsville
Summary
Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills, seeking to secure a management position. Committed to supporting the team in achieving company goals, brings a dependable and results-oriented approach to work. With a genuine eagerness to learn and contribute, strives to foster a positive workplace environment that promotes growth and success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Culver's
09.2023 - Current
- Ability to calmly resolve conflict with guests
- Can communicate effectively with other managers/team members/guests
- Trained staff to work in all areas successfully, including recovery tasks and stocking procedures
- Assisting guests with any questions regarding any type of products being sold
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
Production/Trainer
Stickermule, LLC
10.2020 - 05.2023
- Inspecting products to ensure quality standards
- Packaging and preparing orders to be shipped around the world
- Keeping the work area clean and free of debris to maximize work efficiency
- Training new hires to fulfill job duties to company standards
- Collaborated with management to identify skill gaps and develop customized training programs, enhancing overall workforce competency.
Customer Service/Trainer
HMSHost Corporation
04.2017 - 09.2019
- Helped customers find specific products, answering questions and offering advice
- Inspected items for damage and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Calmly and efficiently helped customers to solve any problems
- Trained new team members in cash register operation, stock procedures and customer service
Education
Certified Mental Health Technitian - Human Services- Mental Health
Caldwell Community College And Technical Institute
Hudson, NC04-2025
Regents Diploma -
Dolgeville Central School
Dolgeville, NY06.2019
Skills
- Customer Service Expertise
- Highly Adaptable
- Effective Task Management
- Independent and Collaborative Work
- Eager Learner
- Effective Listening
- Team Leadership
- Employee Development
- SOP Development
Activities
- High school art club, 2015-2019
- Concert and Marching band, 2013-2019
- Honor roll, High honor roll, and Principal's list, 2015-2019
- Dolgeville top senior for the class of 2019, 2019
Certification
I will be earning my certificate to be a Licensed Mental Health Technician in April of this year. I plan to further that with a degree in Human Services.
Interests
Timeline
Restaurant Manager
Culver's
09.2023 - Current
Production/Trainer
Stickermule, LLC
10.2020 - 05.2023
Customer Service/Trainer
HMSHost Corporation
04.2017 - 09.2019
Certified Mental Health Technitian - Human Services- Mental Health
Caldwell Community College And Technical Institute
Regents Diploma -
Dolgeville Central School
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