Alexis Strickland
Charlotte
Summary
Dedicated Secretary with experience in Military Police operations. Skilled in managing high-pressure situations while upholding security protocols. Expertise in conflict resolution and communication, enhancing office efficiency through effective call management and appointment scheduling.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Military Police Officer
USAF
08.2019 - 06.2024
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
- Reviewed and analyzed detailed records.
- Obtained background check data on characters.
- Identified potential risks within applicant backgrounds through careful examination of financial records, criminal history.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Learned and used advanced drone inspection software to stay at forefront of industry.
- Maneuvered drone around obstacles and obstructions.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
Law Office Receptionist
USAF
04.2021 - 02.2023
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed customized SharePoint sites for improved collaboration and information sharing within organizations.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to team success by assisting with various administrative tasks such as data entry, document scanning, or photocopying as needed.
Education
Associate of Applied Science - Criminal Justice
University of Maryland Global Campus
Hyattsville, MD06-2024
High School Diploma -
Rocky River High School
Charlotte, NC06-2018
Skills
- Conflict de-escalation
- Law enforcement
- Emergency call response
- Investigation documentation
- Appointment scheduling
- Calendar management
- Strong organization
- Maintaining facilities
Certification
- Background Investigator Training
- Dispatcher Training
- Drone Operator/ CSUADs
Timeline
Law Office Receptionist
USAF
04.2021 - 02.2023
Military Police Officer
USAF
08.2019 - 06.2024
Associate of Applied Science - Criminal Justice
University of Maryland Global Campus
High School Diploma -
Rocky River High School
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