Alexis Reid
Greenville
Summary
Dynamic administrative professional with three years of experience in fast-paced, detail-oriented environments. Currently pursuing a Master’s degree in Human Resources, driven by a strong passion for talent acquisition and employee engagement. Possesses extensive clerical expertise in healthcare and corporate settings, underscored by a commitment to accuracy, process improvement, and exceptional service delivery. Eager to leverage skills and knowledge to contribute effectively to organizational success. Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Associate II
Bertie Correctional Institution
06.2023 - Current
- Oversaw daily mail distribution and document handling for 200+ staff, ensuring time-sensitive materials were processed efficiently.
- Maintained logs and filing systems to track inbound and outbound correspondence with 98% accuracy.
- Utilized Outlook, Excel, and Word for scheduling, communication, and internal coordination.
- Answered customer inquiries via email or telephone in a timely manner while providing excellent customer service.
- Executed administrative tasks assigned by higher management in a precise manner following established protocols.
- Implemented office procedures to improve workflow efficiency and organization.
- Utilized office software, including word processing, spreadsheets, and databases, to complete tasks.
- Coordinated with IT department to resolve technical issues and maintain office equipment.
Clerical Intern
Kind Hearts
01.2022 - 05.2022
- Provided administrative support to agency staff, including filing, data entry, and preparing client intake forms.
- Handled confidential patient and employee documents with discretion and attention to HIPAA compliance.
- Answered phones, scheduled appointments, and maintained organized records of home health service logs.
- Gained early exposure to healthcare HR functions, including personnel file maintenance and onboarding paperwork.
- Schedule and coordinate meetings, events, interviews, appointments, and/or other similar activities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Master of Science - Human Resources Management
Strayer University
Virginia Beach, VA12.2026
Bachelor of Science - Business Administration
Elizabeth City State University
Elizabeth City, NC01.2023
Skills
- Human resources: entry-level knowledge of talent acquisition, onboarding, and HR compliance
- Clerical expertise: skilled in records management, data entry, and process documentation
- Communication: clear, professional interaction with diverse internal and external stakeholders
- Software: Microsoft Office (Word, Excel, Outlook), Webex, Smartsheet (basic familiarity)
- Organization: able to manage competing priorities with precision and timeliness
- Confidentiality: experienced in handling sensitive records in both HR and healthcare settings
- Office administration
- Data entry
- Time management
- Customer service
- Clerical support
- Meeting planning
- Office procedures
Extracurricular Activities
Relay for Life (Volunteer) 2019 – Present
Certification
- Microsoft Office
- CPR
Timeline
Administrative Associate II
Bertie Correctional Institution
06.2023 - Current
Clerical Intern
Kind Hearts
01.2022 - 05.2022
Master of Science - Human Resources Management
Strayer University
Bachelor of Science - Business Administration
Elizabeth City State University