Alexis Lovelace
Bostic
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Child Protective Services Investigator
Rutherford County Department Of Social Services
08.2022 - Current
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Hostess/Waitress
Big Dave's Family Seafood
06.2015 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
Office Assistant
Town Of Forest City- Parks And Recreation
09.2018 - 08.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained account accuracy by reviewing and reconciling checks/cash monthly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Master of Arts - Psychology
Fayetteville State University
Fayetteville, NC05.2025
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC12.2021
Associate of Arts -
Isothermal Community College
Spindale, NC05.2020
High School Diploma -
East Rutherford High School
Forest City, NC06.2017
Skills
- Multitasking and Prioritization
- Materials Organization
- Verbal and Written Communication
- Calendar Management
- Self-Motivated
- Microsoft Office
- Personable and Friendly
- Reliable and Trustworthy
- Active Listening and Communication
Timeline
Child Protective Services Investigator
Rutherford County Department Of Social Services
08.2022 - Current
Office Assistant
Town Of Forest City- Parks And Recreation
09.2018 - 08.2022
Hostess/Waitress
Big Dave's Family Seafood
06.2015 - Current
Master of Arts - Psychology
Fayetteville State University
Bachelor of Science - Psychology
Fayetteville State University
Associate of Arts -
Isothermal Community College
High School Diploma -
East Rutherford High School
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