ALEXIS KOCUREK
Raleigh
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Bartender Shift Manager
SUP DOGS
08.2019 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Administrative Office Assistant
A&M Electrical
01.2021 - 01.2023
- Streamlined office operations by implementing efficient organizational systems and filing procedures.
- Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
- Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
Server/Head Bartender
SLICE OF LIFE PIZZERIA AND PUB
12.2022 - 12.2023
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lab Researcher
University Of North Carolina At Wilmington
08.2022 - 01.2023
- Efficient at completing small and mundane tasks such as data-entry, planning research sessions, and communicating with other researchers.
- Optimized laboratory protocols, enhancing productivity and reducing turnaround times for experiments.
- Maintained accurate and detailed records of all experiments conducted, facilitating easy replication by other researchers when needed.
Sales Associate Specialist
Aerie By American Eagle
11.2017 - 09.2019
- Assisted management in developing marketing strategies that effectively showcased products and promotions.
- Streamlined inventory management processes by implementing organizational solutions for easier product tracking.
- Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
Assistant Manager
Johnny's Pizza Cary
10.2014 - 08.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Psychology
University of North Carolina At Chapel Hill
Wake Tech Community College
Certified Professional Coder Certification -
American Academy of Professional Coders AAPC
06.2024
Certification - Pharmacy Technology
Penn Foster Career School
Scranton, PA01.2024
Skills
- Scheduling
- Filing
- Travel Coordination
- Meticulous attention to detail
- Data accuracy
- Medical Terminology
- Customer Relationship Management
- EMR / EHR
- Medical Coding
- Records Management
- Attention to Detail
Certification
- Pharmacy Technician Professional - January 2024
- Electronic Health Records Training - December 2023
- Certified Professional Coder Training -May 2024 Expected
Timeline
Server/Head Bartender
SLICE OF LIFE PIZZERIA AND PUB
12.2022 - 12.2023
Lab Researcher
University Of North Carolina At Wilmington
08.2022 - 01.2023
Administrative Office Assistant
A&M Electrical
01.2021 - 01.2023
Server/Bartender Shift Manager
SUP DOGS
08.2019 - Current
Sales Associate Specialist
Aerie By American Eagle
11.2017 - 09.2019
Assistant Manager
Johnny's Pizza Cary
10.2014 - 08.2017
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Psychology
University of North Carolina At Chapel Hill
Wake Tech Community College
Certified Professional Coder Certification -
American Academy of Professional Coders AAPC
Certification - Pharmacy Technology
Penn Foster Career School
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