Alexis Hall

Fayetteville

Summary

Highly organized and dependable administrative professional with a strong background in customer service, data management, and office support. Demonstrates proven leadership ability through promotion to a Lead role in a banking environment. Skilled in handling sensitive information with confidentiality, managing high-volume communications, and providing compassionate support in high-stress situations. Adept at multitasking, maintaining accuracy, and contributing effectively within team-oriented environments.

Overview

Certification

Work History

Banking Specialist / Lead

Foundever

Fayetteville, NC

09.2024 - 01.2025

Assisted clients with account inquiries and transactions, ensuring accurate information delivery.
Processed loan applications, verifying documentation for compliance and accuracy.
Maintained up-to-date knowledge of banking products and services to support client needs.
Collaborated with team members to streamline account opening processes, improving efficiency.
Demonstrated strong attention to detail and organizational skills
Implemented effective fraud detection measures that significantly reduced instances of financial crime within the institution.

Education

Associate of Science - Dental Hygiene

Fayetteville Technical Community College

Fayetteville, NC

05.2032

High School Diploma -

Trinity Chrsitian Acadmey

Oxford, Al

05.2023

Skills

Data processing
High speed data entry and typing with strong accuracy and attention to detail
Advanced use of Excel for tracking and reporting
Accurate data entry and database
Client onboarding

Honest and dependable
Team cooperation
Proficient in scanning, copying, and document
Highly organized with experience tracking inventory, managing supplies, and maintaining accurate records
Mail distribution and supply inventory

Certification

CPR Certified
HIPAA Compliance & Confidentiality
Microsoft Office Suite (Excel, Word, Outlook)

Languages

Bosnian

Full Professional

Timeline