Alexis Ferguson
State Road
Summary
Dedicated healthcare professional with experience at Novant Health as a CNA, excelling in patient advocacy and infection control. Proven ability to manage time effectively while providing compassionate care. Strong communication and problem-solving skills enhance team collaboration, ensuring a safe and supportive environment for patients and their families.
Overview
5
5
years of professional experience
Work History
CNA
Novant Health
07.2023 - Current
- Monitored vital signs and reported changes to nursing staff.
- During my time as a CNA, I took vitals, fed patients, assisted with bathroom needs, gave baths, kept patients and their beds dry. I learned time management skills and proper patient care.
- Provided support for personal hygiene and daily routines for patients.
- Maintained cleanliness and safety of patient rooms and equipment.
Front desk clerk
Quality Inn
11.2020 - Current
- Greeted guests warmly upon arrival and check-in at the front desk.
- Handled guest inquiries and efficiently resolved complaints, contributing to a positive guest experience.
- Coordinated room assignments and ensured accurate bookings using hotel software, optimizing front desk operations.
- Managed guest check-ins and check-outs while maintaining a clean lobby and effectively resolving guest concerns to enhance overall guest satisfaction.
Education
Associate of Science - nursing
Forsyth Tech COmmuntiy College
Winston-Salem, NC05.2026
Skills
- Infection control
- Patient advocacy
- Emergency response
- Team collaboration
- Organizational multitasking
- Team collaboration
- Compassionate care
- Adaptability
- Critical thinking
- Problem-solving
- Communication
- Critical thinking
Volunteer Experience
- Horizons Residential Care, Completing volunteer hours to gain an understanding of how the community is impacted and how they seek medical care, learning how the social determinants of health affect our community.
- Jonesville Police Department, Volunteered to help with town events and promote confidence in the local police department.
Timeline
CNA
Novant Health
07.2023 - Current
Front desk clerk
Quality Inn
11.2020 - Current
Associate of Science - nursing
Forsyth Tech COmmuntiy College