Alexis Efird
Kannapolis
Summary
Dependable office worker who can adapt to most situations quickly. Proven to learn quickly in any situation, Excels in data entry, medical billing, and patient communications. Demonstrated ability in multitasking and problem-solving to maintain workflow and productivity.
Overview
5
5
years of professional experience
Work History
Office Worker
Dr. Quinn Ear, Nose and Throat
11.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Processed patient insurance claims, ensuring accuracy and compliance with regulations.
- Analyzed rejected claims, identifying root causes and coordinating resolutions.
- Managed patient accounts, ensuring accuracy in charge entry and adjustments.
- Processed patient information using electronic health record systems for efficient data management.
- Conducted patient screenings and assisted in audiometric evaluations.
- Educated patients on hearing aids, including operation and maintenance procedures.
Cashier
Arby's
01.2020 - 11.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing helpful information and recommendations.
- Handled cash, credit, and electronic payments while ensuring transaction security.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
A.L. Brown
Kannapolis, NC08-2022
Skills
- Verbal communication
- File organization
- Professionalism and etiquette
- Scheduling
- Document management
- Research and analysis
- Data entry
- Documentation and reporting
- Adaptable
- Quick-learner
Timeline
Office Worker
Dr. Quinn Ear, Nose and Throat
11.2023 - Current
Cashier
Arby's
01.2020 - 11.2023
A.L. Brown
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