Alexis Edenfield
East Flat Rock
Summary
Experienced in customer service with a focus on enhancing client satisfaction. Currently pursuing an Associate's degree in Cosmetology, aiming to excel in hair cutting, styling, and coloring. Committed to leveraging technical skills to deliver exceptional beauty services.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Marino's Pizza House
Hendersonville
11.2021 - Current
- Managed daily restaurant operations and ensured efficient service delivery.
- Trained staff on customer service standards and safety protocols.
- Oversaw inventory management and organized supply orders for timely delivery.
- Coordinated staff schedules to maintain appropriate coverage during peak hours.
- Enforced health and safety regulations to ensure a clean dining environment.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Self-Checkout Attendant
Ingles Markets Inc
Hendersonville
07.2020 - 08.2021
- Assisted customers with self-checkout machines and addressed technical issues.
- Ensured cleanliness and organization of the self-checkout area for customer convenience.
- Monitored transactions to prevent errors and assist with scanning items accurately.
- Trained new staff on operating procedures and customer service best practices.
- Processed payments using a variety of methods, including cash, debit cards, and credit cards.
- Verified accuracy of prices against item labels during checkout process.
- Reported any discrepancies or irregularities that occurred during shifts to supervisors immediately.
- Performed daily opening and closing duties according to store policies and procedures.
- Provided excellent customer service at all times in a friendly manner.
Education
High School Diploma -
East Henderson High School
Hendersonville, NC06-2022
Skills
- Staff training
- Inventory management
- Customer service
- Health regulations
- Conflict resolution
- Team building
- Problem solving
- Time management
- Adaptability
- Effective communication
- Schedule optimization
- Employee recruitment expertise
- Passion for customer satisfaction
- Staff scheduling
Affiliations
- Painting
- Reading
- Manicures and pedicures
- Makeup
Timeline
Restaurant Manager
Marino's Pizza House
11.2021 - Current
Self-Checkout Attendant
Ingles Markets Inc
07.2020 - 08.2021
High School Diploma -
East Henderson High School