Alexis Do
Greenville
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Kickback Jack's
Greenville, NC
08.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables efficiently, ensuring timely food and beverage service during peak hours.
- Worked with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Handled customer questions and complaints, enhancing guest satisfaction through effective resolution strategies.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Cashier
Marabella Old World Pizza
Greenville And Wilmiungton, NC
02.2025 - 08.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with menu selection and provided excellent service.
- Prepared and packaged food items according to restaurant standards.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Processed payments accurately and efficiently using POS system.
- Assisted in maintaining cleanliness of dining area and service stations.
- Trained new cashiers on operational procedures and best practices.
Hostess/To-Go
Wasabi 88
Greenville, NC
03.2023 - 01.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Maintained cleanliness and organization of the host station, as well as busted tables
- Managed reservation system to optimize table turnover and guest flow.
- Trained new host/hostess team members on restaurant procedures, including reservation management systems
- Prepared and packaged to-go orders accurately for timely customer pickup.
- Delivered exceptional customer service by managing take-out meal orders with precision and efficiency.
Education
High school diploma -
D H Conley High School
Greenville, NC2024
Some College (No Degree) - Exercise Science
University of North Carolina At Wilmington
Wilmington, NC2028
Associate of Science - Health Sciences
Pitt Community College
Winterville, NC06-2028
Skills
- Restaurant experience
- Host/Hostess
- Customer service
- Strong work ethic
- Professional appearance
- Cash handling
- Order management
- Food preparation
Timeline
Server
Kickback Jack's
08.2025 - Current
Cashier
Marabella Old World Pizza
02.2025 - 08.2025
Hostess/To-Go
Wasabi 88
03.2023 - 01.2024
High school diploma -
D H Conley High School
Some College (No Degree) - Exercise Science
University of North Carolina At Wilmington
Associate of Science - Health Sciences
Pitt Community College