Alexis Bowers
Leland
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
Server
O'Charley's
04.2019 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Associate of Science - Science
Cape Fear Community College
Wilmington, NC06.2021
Skills
- Quality Control
- Suggestive Selling
- Customer Service
- Social Perceptiveness
- Sales Training
- Excellent People Skills
- Market Research
- Inventory Tracking
- Teamwork and Collaboration
- Hospitality and Accommodation
- Sales Goal Attainment
- Multitasking Strengths
Timeline
Server
Texas Roadhouse
08.2021 - Current
Server
O'Charley's
04.2019 - 08.2021
Associate of Science - Science
Cape Fear Community College
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