Alexis Arbuckle
Charlotte
Summary
Driven and results-oriented professional with a strong background in customer service, leadership, and problem-solving. Highly adaptable and eager to learn, with a proven ability to excel in fast-paced environments. Recognized for resilience, a strong work ethic, and an analytical mindset that allows for quick decision-making and strategic thinking. Experience in supervisory roles has honed my ability to communicate effectively, build relationships, and lead teams to success.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon
Charlotte
07.2024 - Current
- Adhere strictly to company policies while ensuring compliance with established safety procedures
- Maintain accurate records of all incoming and outgoing shipments.
- Adapt quickly to new processes and technologies in a fast-paced environment.
Shift Supervisor
Burger King
Charlotte
11.2023 - Current
- Supervise daily operations, ensuring adherence to company standards and customer satisfaction.
- Handle escalated customer concerns and emergencies in absence of manager or supervisor.
- Manage inventory and handle cash transactions with accuracy.
Clerk Trainer
QuikTrip
Charlotte
05.2019 - 11.2023
- Maintained knowledge of expectations in order to provide practical guidance through support and evaluation to clerks during their onboarding process, ensuring they had all the necessary resources available to them to develop skills and succeed.
- Analyzed clerical team metrics such as attendance records, productivity levels, and customer satisfaction ratings in order to determine areas of strength or weakness within the department.
- Planned and developed new operation processes to innovate and stay competitive.
Lifeguard
Trident Pool Group
Charlotte
05.2018 - 03.2020
- Prepared detailed incident reports following accidents or other incidents.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Assisted upper management with daily operations to meet standards of service and quality.
Education
High School Diploma -
Saint Anne Catholic High School
Fort Mill, SC05-2022
Some College (No Degree) -
Winthrop University
Rock Hill, SCSkills
- Engaging with customers in fast-paced environments and resolving issues professionally
- Explaining services clearly and effectively while upselling and recommending products
- Ability to think on feet in high-pressure environments
- Learning new tasks quickly while adapting to new roles
- Holding multiple jobs while maintaining high performance
- Taking initiative and going above expectations
- Staying dedicated to improvement and professional growth
Languages
Spanish
Limited
Timeline
Warehouse Associate
Amazon
07.2024 - Current
Shift Supervisor
Burger King
11.2023 - Current
Clerk Trainer
QuikTrip
05.2019 - 11.2023
Lifeguard
Trident Pool Group
05.2018 - 03.2020
High School Diploma -
Saint Anne Catholic High School
Some College (No Degree) -
Winthrop University