Alexia Williams
Raeford
Summary
Achieved positive client outcomes through effective connection to community resources.,Developed and implemented comprehensive care plans that addressed individual client needs.,Elevated wellbeing of the geriatric population through consistent welfare visits and responsive support.
Overview
8
8
years of professional experience
Work History
Care Coordinator
A Step Above Case Management
Atlanta, GA
05.2022 - Current
- Coordinated care plans to meet individual client needs and enhance service delivery.
- Developed and maintained relationships with healthcare providers to ensure comprehensive client support.
- Implemented tracking systems for monitoring client progress and adjusting care strategies as needed.
- Facilitated communication between clients, families, and healthcare professionals to optimize care coordination.
- Conducted assessments to identify client's strengths, challenges, and required resources for effective intervention.
- Trained new staff on case management protocols and best practices to improve team efficiency.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Intern
Florida State University Primary Health
Tallahassee, FL
08.2019 - 03.2020
- Communicated with patients to provide information to community resources.
- Collaborated with community partnership schools for pediatric patients.
- Conducted interdisciplinary assessments for patients.
- Conducted individual counseling.
Intern
Fla. A&M Univ. Developmental Research School
Tallahassee, FL
01.2019 - 05.2019
- Educate students regarding community resources integrating individual and group counseling.
- Evaluate and address individual student needs and concerns and assess and applied any crisis intervention.
Intern
Advocates for Veterans Housing
Tallahassee, FL
05.2018 - 08.2018
- Perform case management by providing case plans and other documents.
- Help homeless veterans acquire permanent housing.
- Counsel and advise veterans to community resources, and referrals.
Education
Master of Social Work - Social Work
Florida A&M University
Tallahassee, FL01.2020
Bachelor of Social Work - Social Work
Florida A&M University
Tallahassee, FL01.2018
Skills
- Group Therapy
- Social Work
- Motivational Interviewing
- Behavioral Health
- Individual / Group Counseling
- Mental Health Counseling
- Behavioral Therapy
- Case Management
- Intake Experience
- Curriculum Development
- Computer skills (10 years)
Languages
English - Expert
HIGHLIGHTS
- Individual/Group Counseling
- Crisis Intervention
- Behavioral Health Training
- Staff Development
- Case Management
- Authorized to work in the US for any employer
Timeline
Care Coordinator
A Step Above Case Management
05.2022 - Current
Intern
Florida State University Primary Health
08.2019 - 03.2020
Intern
Fla. A&M Univ. Developmental Research School
01.2019 - 05.2019
Intern
Advocates for Veterans Housing
05.2018 - 08.2018
Master of Social Work - Social Work
Florida A&M University
Bachelor of Social Work - Social Work
Florida A&M University