Alexandria Woodall
Benson
Summary
Dynamic law enforcement professional with a proven track record at the Town of Clayton, excelling in community engagement and crisis intervention. Demonstrated integrity and empathy while reducing criminal activity through proactive policing. Skilled in report writing and conflict de-escalation, fostering trust and safety within diverse communities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer
Town of Clayton
01.2021 - Current
- Assisted in maintaining public safety through patrols and community engagement.
- Responded to emergency calls, providing timely support and assistance.
- Learned and enforced local laws, regulations, and departmental policies.
- Participated in training programs to develop skills in conflict resolution and crisis management.
- Documented incidents accurately in reports for further investigation and analysis.
- Collaborated with team members during community outreach initiatives to build trust and rapport.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
Customer Service Representative
New Southern Loans
04.2019 - 11.2019
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Science - Justice Studies
University of Mount Olive
Mount Olive, NC08-2025
Associate of Science - Pre Science
Johnston Community College
Smithfield, NC12-2018
Associate of Applied Science - Criminal Justice Technology
Johnston Community College
Smithfield, NC05-2022
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Patience and empathy
- Community engagement
- Human and Community relations
- Crisis intervention and deescalation
- Emergency vehicle operation
- Community oriented policing
Certification
- Intermediate Law Enforcement Certification
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED)
Timeline
Police Officer
Town of Clayton
01.2021 - Current
Customer Service Representative
New Southern Loans
04.2019 - 11.2019
Bachelor of Science - Justice Studies
University of Mount Olive
Associate of Science - Pre Science
Johnston Community College
Associate of Applied Science - Criminal Justice Technology
Johnston Community College
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