Alexandria Schrock
Greensboro
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Pickup and Delivery Associate
Walmart
Greensboro
09.2023 - Current
- My current responsibilities include; ensuring customer satisfaction, maintaining proper food safety practices, communicating and problem solving within the department, and overall providing outstanding customer service
Customer Service Representative
Uhaul
Boone
01.2022 - 07.2023
- I worked with customers from all over the country to ensure we met their traveling needs.
- I handled customer calls, assisted in booking rentals, and did minor maintenance for vehicles around the lot.
Management
Holiday Inn
Boone
03.2020 - 03.2022
- Oversaw both the morning restaurant and afternoon housekeeping.
- Created room templates, functionally operated both FOH and BOH, and handled customer complaints via email, phone call, and interpersonally.
- Created a warm welcoming and clean environment for all guests from all over the world.
Education
High School -
Pennfoster
01.2025 - 12/2025
Skills
- Customer service
- Effective communication
- Problem solving
- Food safety practices
- Time management
- Deadline adherence
- Courteous and polite demeanor
- Multitasking and organization
Timeline
High School -
Pennfoster
01.2025 - 12/2025
Pickup and Delivery Associate
Walmart
09.2023 - Current
Customer Service Representative
Uhaul
01.2022 - 07.2023
Management
Holiday Inn
03.2020 - 03.2022