Dedicated Personal Care Assistant with a proven track record at Yadkin Nursing Care Center, excelling in patient care and administrative support. Known for exceptional communication skills and a compassionate approach, I effectively collaborated with interdisciplinary teams to enhance client well-being and safety, ensuring a high standard of service and care.
Overview
3
3
years of professional experience
Work History
Personal Care Assistant
Yadkin Nursing Care Center
Yadkinville
07.2022 - Current
Emptied trash receptacles throughout the property.
Maintained a clean linen closet by folding sheets neatly on shelves.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Followed safety procedures when handling hazardous materials.
Inspected guest rooms after cleaning to ensure they were presentable.
Delivered requested items such as extra pillows or blankets to guest rooms.
Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Reported any maintenance issues or damage to supervisors immediately.
Changed bed linens and towels, tidied up rooms.
Observed proper use of chemicals when cleaning various surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Disinfected telephones, light switches and other frequently touched objects.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Accompanied clients to medical appointments and provided transportation services when necessary.
Participated in recreational activities with clients such as reading books, playing cards or board games.
Collaborated with interdisciplinary team members regarding plan of care for each client.
Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Provided companionship to elderly and disabled clients in their homes or other residential facilities.
Sorted mail and distributed it to appropriate personnel or departments within the organization.
Handled confidential documents with discretion.
Performed data entry into computer systems; ensured accuracy of all entered information.
Provided administrative support to the Office Manager and other staff members.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Greeted visitors and directed to appropriate location or person.
Sent and distributed mail and parcels.
Scheduled meetings and sent invitations specifying time and location.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Education
High School Diploma -
Starmount High School
Boonville, NC
05-2022
Skills
Patient care
Team collaboration
Customer service
Time management
Administrative support
Multitasking capacity
Teamwork and collaboration
Patient care and companionship
Adaptability and flexibility
Continuous improvement
Professional demeanor
Communication assistance
Attention to detail
Business correspondence
Attentive to people
Documentation and recordkeeping
Professionalism
Compassion and empathy
Verbal and written communication skills
Affiliations
I like to assist at my friends local flower shop. I help deliver and stock flowers. I occasionally will answer the phone and assist customers. I enjoy the atmosphere and it's always enjoyable to help out my friends.
I also spend a lot of time when I am not working assisting with care for my two younger sisters. I will take them to school, practices, and go watch them play sports.