Alexandria Albright
Jacksonville,NC
Summary
Committed Personal Care Assistant skilled in assisting clients, in-home or within care facility, with meal preparation, self-care, hygiene, daily activities to promote independence and to enhance quality of life. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Friendly, dependable and engaging with strong attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
The Cottages Of Swansboro
06.2023 - Current
- Build strong relationships with clients to deliver emotional support and companionship.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Engage patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Plan, prepare, and serve meals and snacks according to prescribed diets.
- Recognize and report abnormalities or changes in patients' health status to case manager.
- Remain alert to problems or health issues of clients and competently responded.
- Maintain clean personal areas and prepare healthy meals to support client nutritional needs.
- Assist patients with self-administered medications.
- Record temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Confer with supervisor to discuss patient condition and medical care.
- Plan activities to encourage movement, stretching and strength building.
- Entertain, converse, and read aloud to keep patients mentally alert.
- Improve client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhance client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Server
Buffalo Wild Wings
01.2021 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Life Skills Assistant
Berry Family Services
02.2020 - 05.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
Manager
Anytime Fitness
09.2019 - 02.2020
- Improved marketing to attract new customers and promote business.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Accomplished multiple tasks within established timeframes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Assisted clients with account inquiries, providing accurate and timely information to maintain positive relationships.
- Supervised equipment maintenance and replacement
Server
Pappadeaux Seafood Kitchen
02.2019 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Fast, efficient, and friendly service
- Managing time and control in fast paced environment.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Office Assistant
Carter Automotive
08.2018 - 01.2019
- Welcomed visitors and alerted staff to arrivals of scheduled appointments.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Assisted with ordering, accepting and returning repair parts.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Administrative Assistant
IKON Rental Management
08.2014 - 11.2015
- Welcoming and friendly greeting to prospective tenants when visiting office
- Provided effective administrative support and assistance for property management of rental properties
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Highly organized handling of property maintenance processing, bill payment, file arrangement, and accounts payable with vendors
Education
High School Diploma -
Greenville High School
Greenville, TXSkills
- Compassionate Patient Care
- Medication Management
- Organizational skills
- Active listening
- Patient Companionship
- Household Tasks
- Grooming assistance
- Meal preparation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- PCW - Personal Care Worker
- PCA - Personal Care Aide
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Personal Care Assistant
The Cottages Of Swansboro
06.2023 - Current
Server
Buffalo Wild Wings
01.2021 - 02.2023
Life Skills Assistant
Berry Family Services
02.2020 - 05.2020
Manager
Anytime Fitness
09.2019 - 02.2020
Server
Pappadeaux Seafood Kitchen
02.2019 - 06.2019
Office Assistant
Carter Automotive
08.2018 - 01.2019
Administrative Assistant
IKON Rental Management
08.2014 - 11.2015
High School Diploma -
Greenville High School
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