Alexandra Rodriguez
Fayetteville
Summary
Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Traveling Merchandiser
Crossroads Services, Inc.
Fayetteville
11.2024 - Current
- Maintain good attitude while interacting with teammates and clients.
- Read/Understand blueprints for store layouts.
- Set up store fixtures
- Sort, tag and shelve products
- Maintain a clean and stable environment for team to work
- Measure and mark floorspace according to blueprints
Associate
JCPenney
Fayetteville
08.2025 - 02.2026
- Collaborated with team to enhance customer service strategies and improve engagement.
- Assisted in managing inventory levels and organizing merchandise displays effectively
- Built relationships with customers by providing friendly customer service.
Associate
JCPenney
Fayetteville
08.2025 - 02.2026
- Collaborated with team to enhance customer service strategies and improve engagement.
- Assisted in managing inventory levels and organizing merchandise displays effectively.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payments using point-of-sale systems.
- Identified needs of customers promptly and efficiently.
Associate
BoxLunch /Hot Topic Inc
Fayetteville
08.2024 - 11.2024
- Clean and keep store tidy
- Adjust and change store displays
- Operate a POS system
- Tag and change out products on the sales floor
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Collaborated with team members to achieve daily sales goals through effective product knowledge and suggestive selling techniques
- Recognized for providing outstanding customer service with positive feedback from customers on multiple occasions
Hostess
Cracker Barrel Old Country Store
Fayetteville
04.2024 - 11.2024
- Occasionally assist servers
- Help keep the store organize
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times
- Maintained cleanliness and organization of the host/hostess station, creating an inviting first impression for guests
- Assisted in taking reservations over the phone or through online platforms, accurately recording guest information
- Maintained knowledge of daily specials, menu items, promotions, and any changes in restaurant policies or procedures
Team Member
Planet fitness
Fayetteville
06.2022 - 02.2024
- I worked in a 24/7 location and worked specifically the night shift, but would work day hours also at first and then as needed if I was available.
- Tasks included helping member sign-ups/change/cancel their gym memberships
- Provide help and answers to members about planet fitness
- Demonstrate/guide how to use gym equipment and other facilities available.
- Cleaning- Vacuuming/mopping. Dusting/ wipe down.
- Organize equipment
- Provide encouragement/support for members and employees
Cashier/Customer Service
Circle K
Fayetteville
01.2022 - 06.2022
- Provide customer service and assistance
- Up sale deals
- Clean
- Work POS
- Help with lottery playings/sales
- Restock merchandise and coolers
- Organize merchandise
- Managing gas pumps
Night Baker
Dunkin' Donuts
Fayetteville
07.2019 - 06.2022
- Bake and prep donuts for the day
- Help take inventory or the freezer
- Learned some of the opening shifts routine and help prepare for the day
- Serve customers
Deli Worker
Carlie C's IGA
Fayetteville
03.2019 - 07.2019
- Assisted customers with purchases
- Can operate meat slicer
- Operate fryer
- Operate weight scale
- Prepare food
Seasonal Employee
Family Christian Book stores
Fayetteville
09.2015 - 03.2017
- Operating a POS system
- Assist customers with purchases
- Help move and set up displays
- Assisted in tasks related to store wide closure to include packing boxes
Education
GED -
Tarheel Challenge Academy
Salemburg, NCSkills
- Group fitness
- Food Safety
- Meat Cutting
- Catering
- Customer service
- Cooking
- Cake Decorating
- Packaging
- POS Operations
- Food Handling
- Store layout design
- Problem solving
- Attention to detail
- Conflict resolution
- Active listener
- Friendly and outgoing
- Plan-o-gram implementation
- Mannequin styling
- Hand and power tool operation
Certification
Driver's License
Timeline
Associate
JCPenney
08.2025 - 02.2026
Associate
JCPenney
08.2025 - 02.2026
Traveling Merchandiser
Crossroads Services, Inc.
11.2024 - Current
Associate
BoxLunch /Hot Topic Inc
08.2024 - 11.2024
Hostess
Cracker Barrel Old Country Store
04.2024 - 11.2024
Team Member
Planet fitness
06.2022 - 02.2024
Cashier/Customer Service
Circle K
01.2022 - 06.2022
Night Baker
Dunkin' Donuts
07.2019 - 06.2022
Deli Worker
Carlie C's IGA
03.2019 - 07.2019
Seasonal Employee
Family Christian Book stores
09.2015 - 03.2017
GED -
Tarheel Challenge Academy