Alexandra Powell
Charlotte
Summary
Knowledgeable Human Resources Associate with comprehensive background in human resources. Proven track record of enhancing employee relations through Talent Experience programs. Demonstrated ability to manage onboarding new hires, facilitating orientation, and succeeding at administration on multiple HRIS and learning and development platforms.
Overview
10
10
years of professional experience
Work History
Human Resources Generalist
Edelman Financial Engines
05.2022 - 10.2024
- Onboarding for all new hires in the company and facilitating New Hire Orientation
- Provided new Talent a roadmap for first 90 days through different avenues to ensure acclimation into the company
- Administrative responsibilities for Learning & Development and Rewards and Recognition programs for employees.
- Responsible for initiating, running, and verifying information for background checks for new hires prior to start of employment; including verifying the information for past employment, education, criminal history checks, and financial history
Project Administrator
Southern Star Construction
03.2017 - 04.2022
- Internal support to the Project Managers, external support to vendors and partners
- Assigned projects to the appropriate partners for task completion, and ensured quality assurance
- Most project activities would be conducted over a4–8 week period
- Responsible for AR, after projects were completed
- Multi-tasking of communications between; customers, vendors (2–3), and partners (5–10) on a daily/hourly basis
Customer Service Representative
College Board
04.2016 - 12.2016
- Inbound call center within the IT & Operations Department
- Our group supported students, parents and universities with technical support issues related to general account access, billing, portal navigation and general customer service related inquiries
Operations Coordinator
DryHome Roofing & Siding
06.2014 - 03.2016
- General office administration including; scheduling of field services, sales opportunities and customer appointments
- Internal support of new order processing, inventory management, public relations events/social media and customer conflicts and resolutions
Education
Associates of Applied Science -
Northern Virginia Community College
Sterling, VA06.2013
High School Diploma - undefined
Briar Woods High School
Ashburn, VA06.2008
Skills
- Office management including Microsoft Office 365
- Employee onboarding and new employee orientations
- Administrative duties for multiple HR Platforms
- Employee relations & engagement
- SharePoint administration and editing
Timeline
Human Resources Generalist
Edelman Financial Engines
05.2022 - 10.2024
Project Administrator
Southern Star Construction
03.2017 - 04.2022
Customer Service Representative
College Board
04.2016 - 12.2016
Operations Coordinator
DryHome Roofing & Siding
06.2014 - 03.2016
High School Diploma - undefined
Briar Woods High School
Associates of Applied Science -
Northern Virginia Community College
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