Alexandra Koegel
Raleigh
Summary
Professional healthcare provider skilled in patient care, support, and daily living assistance. Proven ability to work collaboratively, adapting to changing needs and ensuring reliable support for both patients and team members. Strong communication, empathy, and organizational skills, consistently delivering high-quality care and contributing to positive outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
Hatcher Services
06.2005 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Caretaker
Grandmother
09.2022 - 04.2025
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Promoted culture of respect and empathy, leading by example and setting positive tone.
Bartender
Anthony's Italian Restaurant
10.2020 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
Certification
- CNA - Certified Nurse Assistant
Timeline
Caretaker
Grandmother
09.2022 - 04.2025
Bartender
Anthony's Italian Restaurant
10.2020 - 10.2022
Office Manager
Hatcher Services
06.2005 - Current
Wake Technical Community College